Ground Support Supervisor - Lead GSE Mechanics (24/7)

swa; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

Southwest Airlines is seeking a Supervisor Ground Support for the MDW station. You will provide day-to-day leadership for GSE mechanics, oversee maintenance operations, and step into managerial duties in the absence of the Manager.

The role focuses on staffing, payroll, asset oversight, and performance reviews, with an emphasis on team development, collaboration, and safety in a 24-hour operation. U.S. work authorization is required.

Qualifications

• Advanced knowledge of mechanical systems and ability to advise on repairs.
• Experience interpreting collective bargaining agreements (CBAs).
• Ability to lead and develop a diverse team in a high-stakes environment.

Responsibilities

• Lead GSE mechanics and provide day-to-day supervision at MDW station.
• Coordinate staffing and oversee payroll and performance reviews.
• Guide safety, compliance, and operational reliability of ground support equipment.

Skills

GSE leadership

Team coaching

CBAs knowledge

Mechanical troubleshooting

Safety compliance

Scheduling

MS Excel

Vendor coordination

Tools

Fleet maintenance software

Job description

Southwest Airlines is seeking a Supervisor Ground Support for the MDW station. You will provide day-to-day leadership for GSE mechanics, oversee maintenance operations, and step into managerial duties in the absence of the Manager.

The role focuses on staffing, payroll, asset oversight, and performance reviews, with an emphasis on team development, collaboration, and safety in a 24-hour operation. U.S. work authorization is required.