Ground Ramp Supervisor

lliance Ground International; Phoenix (AZ); On-site; USD 45,000 - 49,000; Full time

Benefits offered by this job

Comprehensive training

Career advancement

Full benefits package

Job summary

Alliance Ground International seeks Ramp Supervisors to lead flights and ground teams, ensuring safe, on‑time operations and efficient handling of passengers and cargo across our busy ramp operations.

The role requires supervising agents, coaching staff, and guiding aircraft to gates, with flexibility to work shifts across a 24/7 operation. Physical fitness and an airport badge are expected.

Qualifications

• Experience in supervising teams.
• Ability to follow safety procedures.
• Willingness to work flexible shifts.

Responsibilities

• Lead agents and leads on each shift to ensure procedures are followed safely and efficiently.
• Mentor and coach staff and conduct on‑the‑job training.
• Guide inbound/outbound airplanes to and from the gate.
• Transport, load and unload baggage, cargo, and mail.
• Clean aircraft cabins and stock supplies between flights.
• Operate heavy equipment to move luggage and cargo and tow planes.
• Be on time, prepared, and safe.
• Assist with staffing schedules to ensure adequate coverage for flights.

Skills

Leadership

Shift supervision

Mentoring

Safety awareness

Education

Airport badge

Security clearance

Job description

Ramp Supervisors

Ramp Supervisors are responsible for leading flights for the smooth and safe operation of airport ground handling services, ensuring that flights depart and arrive on schedule, and that passengers and cargo are handled efficiently and securely. Alliance Ground International is a cargo and aviation services company operating in over 50 cities across North America, with a 45-year legacy in aviation. Our strong reputation in cargo, ground services, and hospitality forms the bedrock of our success. As we continue to expand, we seek the industry's finest talents, where the sky is the limit.

Essential Job Duties

• Supervise agents and leads on each shift to ensure all proper procedures are followed in a safe, efficient manner.
• Mentor and coach agents and leads and conduct on-the-job training.
• Guide inbound/outbound airplanes to and from the gate.
• Transport, load and unload passenger baggage, cargo, and mail.
• Clean aircraft passenger cabins between flights and stock aircraft with needed supplies.
• Operate heavy equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.
• Be on time, be prepared, and be safe.

Additional Job Responsibilities

• Assist with creating and managing the staffing schedule to ensure adequate coverage for each flight.
• Other duties as assigned: Be flexible and willing to perform any other tasks or responsibilities as required by the company to meet operational needs.

Qualifications

• Prior work experience
• Education Certification/licenses (if applicable)
• Airport Badge/Security Clearance (if applicable)

Physical Requirements

• Ability to lift 50 pounds (23 kg) on a regular basis.
• Carry heavy items up and down jetway stairs.
• Climb, bend, kneel, crawl and stoop on a frequent basis and for extended periods.
• Work outside in all types of weather, around jet and machinery noises

Schedule

Alliance Ground International operates twenty-four hours a day, seven days a week. AGI requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays or cancellations. Applicants must be able to work on weekends, (Friday, Saturday, and Sunday) and holidays. Strict adherence to company attendance policies is expected and enforced.

Benefits

We provide competitive wages, comprehensive training and career advancement opportunities, as well as a full benefit plan. $22 per hour

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

AGI is one of the fastest growing, US-owned, ground handling companies in North America, providing ground, cargo, mail handling, and security services. Founded in 1987, AGI is headquartered in Miami and has more than 12,000 employees spread across 62 airports in the United States and Canada. AGI's portfolio of services includes air cargo, aircraft ground handling, e-commerce, passenger service, and security services. AGI is owned by Audax Croup and Greenbriar Equity Croup, LLC.