Ground Combat Vehicle FSR

Hanwha Defense USA, Inc.; Maryland; On-site; USD 90,000 - 120,000; Full time

Job summary

Hanwha Defense USA, Inc. seeks a Combat Vehicle Field Support Representative to provide on-site technical, operational, and maintenance support for combat vehicle platforms with integrated subsystems.

The role acts as the primary field interface among operators, maintainers, engineering teams, logistics, and customers. You will diagnose faults, perform calibrations and tests, support field upgrades, and train operators.

Qualifications

• Associate or bachelor’s degree in Automotive Technology, Mechanical/Electrical Engineering, Weapons Systems Technology, or equivalent military training.
• Professional experience supporting combat vehicles, tactical wheeled vehicles, turrets, artillery systems, or weapon-station platforms.
• Strong technical knowledge of heavy vehicle mechanical systems, hydraulic subsystems, electrical/electronic architecture, onboard diagnostics, and turret/fire‑control technologies.
• Ability to diagnose complex faults using schematics, technical manuals, diagnostic tools, and software‑based troubleshooting systems.
• Experience working independently in field, operational, or test environments.
• Strong communication, documentation, and customer‑facing skills.
• Ability to travel frequently and operate in varied and austere field conditions.

Responsibilities

• Provide on‑site technical assistance for operation, diagnostics, troubleshooting, repair, and maintenance of combat vehicle automotive and turret systems, including powertrain, driveline, suspension, hydraulic, electrical/electronic, fire‑control, and weapon‑control components.
• Serve as the primary field point‑of‑contact for soldiers, maintainers, customer representatives, and program stakeholders.
• Conduct fault isolation and root‑cause analysis on mechanical, electrical, hydraulic, and fire‑control issues, coordinating corrective actions with engineering and logistics teams.
• Perform configuration checks, system inspections, calibration tasks, and functional tests to ensure platform compliance, readiness, and configuration‑control integrity.
• Support field installation, upgrades, retrofits, and integration of new automotive or turret subsystems and components.
• Document field incidents, maintenance trends, reliability observations, and configuration changes; provide detailed, actionable feedback to engineering, logistics, and sustainment teams.
• Deliver hands‑on operator and maintainer training covering vehicle operation, system functionality, preventive maintenance, troubleshooting, and safety procedures.
• Support field trials, range events, live‑fire activities, demonstrations, and system evaluations in diverse environmental and operational conditions.
• Maintain strict compliance with safety requirements, Army technical manuals, maintenance standards, and configuration‑control processes.
• Travel frequently to field units, depots, test ranges, customer locations, and partner facilities.

Skills

Combat vehicle experience

Field diagnostics

Diagnostics using schematics

Independent field work

Strong communication

Customer-facing skills

Test and troubleshooting

Education

Automotive/Mechanical/Electrical Engineering degree

Tools

Onboard diagnostics

Job description

Combat Vehicle Field Support Representative

Position Summary

The Combat Vehicle Field Support Representative (FSR) provides on‑site technical, operational, and maintenance support for combat vehicle platforms equipped with integrated automotive, turret, weapon, fire‑control, and electronic subsystems. This role serves as the primary field interface between operators, maintainers, program engineering teams, logistics personnel, and customer stakeholders to ensure effective deployment, sustainment, troubleshooting, and readiness of the vehicle. The position requires broad technical expertise across heavy automotive systems, turret and weapon subsystems, fire‑control technologies, and vehicle electronics, along with experience supporting U.S. military platforms in field, depot, and test environments.

Essential Duties and Responsibilities

• Provide on‑site technical assistance for operation, diagnostics, troubleshooting, repair, and maintenance of combat vehicle automotive and turret systems, including powertrain, driveline, suspension, hydraulic, electrical/electronic, fire‑control, and weapon‑control components.
• Serve as the primary field point‑of‑contact for soldiers, maintainers, customer representatives, and program stakeholders.
• Conduct fault isolation and root‑cause analysis on mechanical, electrical, hydraulic, and fire‑control issues, coordinating corrective actions with engineering and logistics teams.
• Perform configuration checks, system inspections, calibration tasks, and functional tests to ensure platform compliance, readiness, and configuration‑control integrity.
• Support field installation, upgrades, retrofits, and integration of new automotive or turret subsystems and components.
• Document field incidents, maintenance trends, reliability observations, and configuration changes; provide detailed, actionable feedback to engineering, logistics, and sustainment teams.
• Deliver hands‑on operator and maintainer training covering vehicle operation, system functionality, preventive maintenance, troubleshooting, and safety procedures.
• Support field trials, range events, live‑fire activities, demonstrations, and system evaluations in diverse environmental and operational conditions.
• Maintain strict compliance with safety requirements, Army technical manuals, maintenance standards, and configuration‑control processes.
• Travel frequently to field units, depots, test ranges, customer locations, and partner facilities.

Required Qualifications

• Associate or bachelor’s degree in Automotive Technology, Mechanical/Electrical Engineering, Weapons Systems Technology, or equivalent military training.
• Professional experience supporting combat vehicles, tactical wheeled vehicles, turrets, artillery systems, or weapon‑station platforms.
• Strong technical knowledge of heavy vehicle mechanical systems, hydraulic subsystems, electrical/electronic architecture, onboard diagnostics, and turret/fire‑control technologies.
• Ability to diagnose complex faults using schematics, technical manuals, diagnostic tools, and software‑based troubleshooting systems.
• Experience working independently in field, operational, or test environments.
• Strong communication, documentation, and customer‑facing skills.
• Ability to travel frequently and operate in varied and austere field conditions.

Preferred Qualifications

• Experience supporting self‑propelled artillery, remote weapon stations, 6x6/8x8 tactical wheeled vehicles, or manned turreted combat platforms.
• Active or eligible DoD security clearance.
• Familiarity with Army technical manuals (TMs), sustainment processes, safety procedures, and depot‑level support requirements.
• Experience collaborating with engineering, logistics, program management, and sustainment teams.
• Prior leadership experience supporting field operations, depot maintenance, armament repair, or test events.

Hanwha Defense USA is committed to pay transparency and equitable compensation practices. The salary range listed for this position represents a good faith estimate of the base pay we reasonably expect to offer for the position at the time of posting. Actual compensation may vary based on relevant skills/experience, education and certifications, market conditions, geographic location and internal pay equity. In addition to base salary, employees may be eligible for discretionary annual bonuses, benefits, and other forms of compensation as part of Hanwha Defense USA's total rewards package.

Hanwha Defense USA is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, disability, veteran status, or any other protected characteristic.