Groomer Warr Acres Animal Clinic

PetCheck Urgent Care; Warr Acres (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in veterinary care is seeking a dedicated Groomer to join their team. In this role, you will ensure the health and well-being of a variety of pets through grooming services. Your responsibilities will include bathing, brushing, and trimming, while also engaging with clients to understand their needs and expectations. This position offers an opportunity to work in a supportive environment where your skills will directly contribute to client satisfaction and patient care. If you are passionate about animals and enjoy working in a collaborative team, this is the perfect opportunity for you.

Benefits

Paid time off

Health insurance

Dental insurance

Vision insurance

Retirement benefits

Bonus incentive

Flexible work schedules

Career and professional development

Employee Assistance Program

Employee Referral Program

Qualifications

• Experience in grooming and veterinary practices is essential.
• Ability to lift patients and follow safety techniques.

Responsibilities

• Bathing, grooming, and maintaining patient care and cleanliness.
• Engaging with clients to meet their expectations and needs.

Skills

Patience & Compassion

Collaboration & Teamwork

Communication

Active Listening

Organization Skills

Client Satisfaction

Education

Previous grooming experience

Previous veterinary experience

Job description

Practice

Warr Acres Animal Clinic is a trusted veterinary practice in Oklahoma City, OK. We offer many services to keep animal companions healthy and happy. Our commitment to excellence in veterinary medicine is matched only by our genuine love for animals.

More about the Role

Reporting into the Practice Manager, the Groomer looks after the condition of the patient’s coat by providing services to keep the patient clean and well-cared for. Working with a variety of patients (breeds and sizes), the Groomer is responsible for patient bathing, fur and teeth brushing, nail trimming and grinding. The Groomer engages with clients to understand expectations, patient special needs, and desired outcomes. The Groomer is also responsible for ensuring grooming rooms or designated space is clean, sanitized, safe, and secure.

Competencies

• Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
• Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to others' ideas.
• Communicating: Conveying instructions to clients and teammates to ensure successful pet services/care are provided.
• Active Listening: When listening to clients regarding service to pet, listen for understanding and repeat back requests to ensure client expectations are met. May need to communicate and actively listen to Doctors if a patient is at the practice for multiple services and treatments.
• Organization Skills: Following client instructions, maintaining consistent workflow to ensure client commitments are met, and managing multiple pets and clients.
• Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction. Be client-centric.

Essential Responsibilities

• Admits patients noting the client’s specific instructions to ensure a quality outcome including contact information and pick up time.
• Determines any veterinary services required during the client’s visit. In accordance with hospital operating instructions, determines care required in agreement with the individual needs and circumstances of the patients.
• Observes patient appearance and activity for general physical condition, obvious signs of illness, disease, and discontent. Parts patient’s hair to check for ticks, fleas, red, sore or inflamed areas and any lumps. Reports signs of illness, disease, injury or unusual activity to veterinary technicians or veterinarians.
• Appropriately handles patients and, as needed, properly restrains hard-to-control patients.
• Performs bathing services, including shampooing and drying.
• Performs grooming services, including brushing, clipping, hand scissoring, trimming and shaping the patient’s coat. Appropriately shapes hair using knowledge of patient characteristics, grooming techniques, styles, and client’s instructions.
• Stays current and up to date on new techniques and trends that clients are looking for as related to provided services.
• Provides medication (when instructed) and general cleansing, parasite control baths, pedicures, medicated dips (when instructed) and ear cleansing, as required for each patient.
• Applies technical knowledge of products and medications sold, including dietary products. Explains and educates clients on products and answers questions regarding product purchase/use.
• Performs work according to established methods specified in practice procedure manual or following special instructions.
• Performs all general maintenance of grooming room and yard; cleans and disinfects cages, tubs, grooming tables, and yard at least once daily. Vacuums and mops floor; empties trash; cleans clipper blades, scissors, and brushes after use; performs monthly dryer and clipper maintenance.
• Delivers final groomed patient to client and ensures satisfaction. Appropriately addresses concerns.
• Where applicable, trains, supervises, and assists the Grooming Assistant in their performance of a variety of service functions. Sets performance standards and monitors performance. Conducts timely performance evaluations.
• Performs other duties as assigned.

Requirements/Qualifications

• Previous grooming experience required
• Previous veterinary experience preferred
• Client satisfaction references preferred
• Ability to lift patients up to 25 pounds; ability to lift patients over 25 pounds with assistance
• Practices OSHA safety techniques including proper PPE

Benefits Offered

• Paid time off
• Health insurance; dental insurance; vision insurance
• Retirement benefits or accounts
• Bonus incentive
• Flexible work schedules
• Career and professional development
• Employee Assistance Program
• Employee Referral Program

Benefits offered may vary depending on full or part time employment status according to company policy.

Pay Range

USD $12.00 - USD $12.00 /Hr.