Groomer, Petsense

Petsense by Tractor Supply; Sulphur Springs (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in pet care is seeking a dedicated Groomer to provide professional grooming services for dogs and cats. This role involves delivering exceptional customer service, ensuring the safety and comfort of pets, and maintaining high grooming standards. As part of a supportive team, you will have the opportunity to grow your skills through training and hands-on experience. Join a company that values work-life balance and offers comprehensive benefits, making it a great place to advance your career in pet grooming.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Minimum of 1 year experience in grooming/styling pets.
• Must provide own grooming tools or purchase required tools.

Responsibilities

• Deliver world-class customer satisfaction and assist in scheduling.
• Perform grooming services and maintain cleanliness of equipment.

Skills

Grooming Techniques

Customer Service

Animal Handling

Attention to Detail

Education

High School Diploma

Paragon Level 1 & 2 Training

Tools

Grooming Tools

Bathing Equipment

Job description

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This position is responsible for providing professional grooming services for dogs using knowledge of canine characteristics, grooming styles, and techniques.

Essential Duties and Responsibilities (Min 5%)

• Deliver world-class customer satisfaction
• Answer phone calls and schedule appointments
• Assist in generating business by calling existing and new customers, scheduling appointments, follow-up calls, reminders, and verifying vaccinations
• Book appointments and greet pets as they arrive
• Report all accidents and injuries to the Store Manager promptly
• Follow bathing and grooming procedures as outlined
• Clean ears, clip nails, and perform other grooming services as needed
• Adhere to customer instructions regarding clipping patterns
• Clip dog's hair according to the pattern, using electric clippers, combs, and shears
• Comb and shape dogs’ coats
• Use techniques to keep animals calm during grooming
• Complete and maintain customer and company forms accurately
• Observe safety rules and standards at all times
• Maintain cleanliness and sanitation of cages, tubs, and grooming equipment
• Assist in store operations as needed

Required Qualifications

Experience: Minimum of 1 year grooming/styling pets. Must be comfortable working with dogs and cats. Must provide own tools (clippers, blades, shears) or be willing to purchase required tools.

Education: High school diploma or equivalent. Completion of Paragon Level 1 & 2 training provided by Petsense. Equivalent combinations of education and experience will be considered. Must be able to read, write, and count accurately.

Preferred Knowledge, Skills, or Abilities

• Operate and use grooming tools and equipment including bathing tubs, brushes, combs, shears, clippers, and shampoos
• Effective communication with customers
• Compassionate treatment of animals
• Attention to detail
• Accurate documentation skills
• Lift and carry pets weighing 0-50 pounds
• Work varied hours, including nights and weekends
• Stand and walk for long periods
• Work safely around pets and their waste

Working Conditions

• Indoor environment with moderate noise
• Wet conditions during bathing
• Exposure to animals of all sizes and temperaments
• Use of sharp grooming instruments and chemicals
• Shifts typically range from 4 to over 8 hours
• Maintain a safe and productive environment

Physical Requirements

• Move and transfer animals and equipment up to 50 pounds
• Stand and groom animals for extended periods
• Operate grooming tools and equipment
• Read, write, and complete documentation accurately
• Operate store equipment and communicate effectively
• Complete required training successfully
• This is a non-sedentary position requiring physical stamina

Disclaimer

This overview summarizes the responsibilities for this position. It is not exhaustive. Perform all duties as assigned by your supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are central to our success. We offer comprehensive benefits supporting their well-being and growth, including medical, dental, vision, life and disability insurance, parental leave, tuition reimbursement, and family planning resources.

Already a Team Member?

You must apply or refer a friend through our internal portal.

Our Mission and Values guide our culture and decisions. We believe in work-life balance and providing meaningful rewards. Our Team Members are our top priority. Join us for a career with growth opportunities.