Groomer

Hollywood Feed; Strongsville (OH); On-site; USD 20,664 - 89,544; Full time

Job summary

A pet supply store in Strongsville is seeking a Groomer to provide grooming services while ensuring the safety and well-being of pets. The role includes maintaining a clean environment, assisting customers, and demonstrating product knowledge. Candidates should have a commitment to animal care and excellent communication skills, along with a valid driver's license and a high school diploma. This position offers a competitive hourly wage ranging from $15.00 to $65.00, depending on experience.

Qualifications

• Commitment to animals and their owners is vital.
• Knowledge of store products or ability to learn quickly.
• Valid driver's license with at least 2 years' driving experience.

Responsibilities

• Attend educational classes on a monthly or bi‑monthly basis.
• Maintain a clean, organized grooming environment.
• Assist customers in accordance with established service standards.

Skills

Ability to handle all grooming equipment

Strong verbal communication

Active listening skills

Proven sales abilities

Education

High School Diploma or GED

Tools

Point-of-sale system

Job description

Hollywood Feed was established in the 1950s, in Memphis, TN, as a pet supply store with friendly and knowledgeable service. More than half a century later, our love for pets is who we are today. Our associates are family and the face of each location. We care about each other, our pets, and our customers. Come and experience the passion and drive that makes Hollywood Feed what it is today.

Job Summary

The Groomer at Hollywood Feed plays an important role in creating a positive, comfortable grooming experience for our customers and their pets. The Groomer is responsible for pet grooming services while always ensuring their safety and well‑being. Groomers help maintain a clean, organized grooming environment, communicate professionally with pet parents, and follow Hollywood Feed’s high standards of cleanliness, safety, and animal handling all while upholding Hollywood Feed’s first policy “Do what is right by the customer.”

Key Responsibilities

• Attend Hollywood Feed educational classes on a monthly or bi‑monthly basis for further education.
• Expected to keep up with basic weekly store maintenance duties involving cleaning, including laundry of grooming towels, etc.
• Greet and assist customers in accordance with Hollywood Feed's established customer service standards.
• Demonstrate comprehensive knowledge of store products to effectively address the needs of both pets and customers.
• Work efficiently both independently and collaboratively as a team member.
• Performing inventory management tasks such as cycle counts.
• Participate in all scheduled Hollywood Feed educational sessions.
• Complete routine weekly store maintenance, including restroom cleaning, sweeping, mopping, dusting, setting up displays, updating prices, and related duties.
• Perform additional responsibilities as assigned.

Requirements & Qualifications

• Ability to handle all grooming equipment.
• Commitment to animals and their owners is vital at Hollywood Feed.
• Strong verbal communication and active listening skills.
• Proven sales and customer service abilities.
• Knowledge of store products or ability to learn quickly.
• Ability to operate or learn the point-of-sale system.
• Valid driver's license with at least 2 years' driving experience (including learner's permit period).

Physical Requirements

• Must be 18 or older.
• Physically able to lift dogs of varying weights to groom them.
• Physically able to continuously bend or kneel to place dogs in kennels or brush larger dogs while they are standing on the floor.
• Able to lift 50 lbs. overhead and stock shelves repeatedly.
• Can bend, kneel, push, pull, reach, twist frequently.
• Able to stand and walk for 8–10 hours.
• Can climb ladders often to access products.
• Meet Safe Driving Policy and willing to drive company delivery vehicle.

Education & Experience

• High School Diploma or GED required

This position offers a competitive hourly wage of $15.00/hr to $65/hr.

The description above outlines the overall purpose and responsibilities of the job, but it does not include every possible duty, expectation, or task. This should not be considered a complete list of all responsibilities.

Hollywood Feed is an Equal Opportunity Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.