Groomer

Hollywood Feed; Kentucky; On-site; USD 20,664 - 89,544; Full time

Job summary

A pet supply retail company in Kentucky is seeking an entry-level Groomer to provide top-notch grooming services while ensuring the safety and well-being of pets. The role requires excellent communication skills and a commitment to enhancing the customer experience. Candidates should have a High School Diploma or GED, be physically capable of lifting dogs, and be open to attending educational classes. This full-time position offers an hourly wage of $15.00 to $65.00.

Qualifications

• Comfortable operating grooming equipment.
• Strong commitment to animals and customer service.
• Ability to learn and operate point-of-sale system.

Responsibilities

• Maintain grooming environment's cleanliness and organization.
• Greet and assist customers per service standards.
• Demonstrate knowledge of store products to assist customers.
• Acquire proficiency in point-of-sale transactions and inventory management.

Skills

Ability to handle all grooming equipment

Excellent time management skills

Strong verbal communication

Active listening skills

Proven sales abilities

Customer service abilities

Education

High School Diploma or GED

Job description

Hollywood Feed was established in the 1950s, in Memphis, TN, as a pet supply store with friendly and knowledgeable service. More than half a century later, our love for pets is who we are today. Our associates are family and the face of each location. We care about each other, our pets, and our customers. Come and experience the passion and drive that makes Hollywood Feed what it is today.

Base pay range

$15.00/hr - $65.00/hr

Job Summary

The Groomer at Hollywood Feed plays an important role in creating a positive, comfortable grooming experience for our customers and their pets. The Groomer is responsible for pet grooming services while always ensuring their safety and well-being. Groomers help maintain a clean, organized grooming environment, communicate professionally with pet parents, and follow Hollywood Feed’s high standards of cleanliness, safety, and animal handling while upholding Hollywood Feeds first policy “Do what is right by the customer.”

Key Responsibilities

• Attend Hollywood Feed educational classes on a monthly or bi-monthly basis for further education.
• Expected to keep up with basic weekly store maintenance duties involving cleaning, including laundry of grooming towels, etc.
• Greet and assist customers in accordance with Hollywood Feed's established customer service standards.
• Demonstrate comprehensive knowledge of store products to effectively address the needs of both pets and customers.
• Maintain open and respectful communication with customers, managers and team members.
• Work efficiently both independently and collaboratively as a team member.
• Unload and properly stock product deliveries.
• Acquire proficiency in operating the Hollywood Feed point-of-sale system, including:
• Opening and closing registers.
• Creating customer accounts.
• Processing customer transactions.
• Performing inventory management tasks such as cycle counts.
• Participate in all scheduled Hollywood Feed educational sessions.
• Complete routine weekly store maintenance, including restroom cleaning, sweeping, mopping, dusting, setting up displays, updating prices, and related duties.
• Perform additional responsibilities as assigned.

Requirements & Qualifications

• Ability to handle all grooming equipment.
• Excellent time management skills.
• Commitment to animals and their owners is vital at Hollywood Feed.
• Strong verbal communication and active listening skills.
• Proven sales and customer service abilities.
• Knowledge of store products or ability to learn quickly.
• Ability to operate or learn the point-of-sale system.
• Valid driver's license with at least 2 years' driving experience (including learner's permit period).

Physical Requirements

• Must be 18 or older.
• Physically able to lift dogs of varying weights to groom them.
• Physically able to continuously bend or kneel to place dogs in kennels or brush larger dogs while they are standing on the floor.
• Able to lift 50 lbs. overhead and stock shelves repeatedly.
• Can bend, kneel, push, pull, reach, twist frequently.
• Able to stand and walk for 8–10 hours.
• Can climb ladders often to access products.
• Meet Safe Driving Policy and willing to drive company delivery vehicle.

Education & Experience

• High School Diploma or GED required.

This position offers a competitive hourly wage of $15.00/hr to $65/hr.

The description above outlines the overall purpose and responsibilities of the job, but it does not include every possible duty, expectation, or task. This should not be considered a complete list of all responsibilities.

Hollywood Feed is an Equal Opportunity Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Referrals increase your chances of interviewing at Hollywood Feed by 2x.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Retail