Grocery Team Lead: Drive Sales, Service & Team Growth

Whole Foods Market; Birmingham (AL); On-site; USD 33,000 - 59,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Job summary

Whole Foods Market Birmingham is seeking a Grocery Team Lead to oversee daily operations, drive profitability, manage labor, and ensure regulatory compliance. You will hire, coach, and evaluate Team Members while maintaining excellent customer service and a positive store image.

The role requires 24+ months retail experience with 12+ months in a leadership capacity, strong product knowledge, and a commitment to food safety.

Qualifications

• 24+ months retail experience including 12+ months of team leadership.
• Advanced knowledge of products, buying, pricing, merchandising, and inventory management.
• Food safety certification; willing to complete certification within 6 months.

Responsibilities

• Holds ATLs, supervisors and Team Members accountable for delivering outstanding customer service.
• Builds a positive work environment of outstanding teamwork, mutual respect and exceptional morale.
• Makes hiring and separation decisions.
• Accountable for monitoring and achieving sales, purchasing, and labor targets.
• Maintains proper product assortment, merchandising, and inventory control.
• Establishes and maintains collaborative relationships with department leaders and vendors.
• Sustains knowledge of competitors and industry trends.
• Sets and achieves high standards of retail execution.
• Directs Team Members to satisfy and delight customers; responds to needs promptly.
• Trains, mentors, and counsels Team Members to sustain a high-performance team.
• Provides timely performance evaluations and aligns with WFM goals.

Skills

Customer service

Team leadership

Hiring & onboarding

Sales targets

Merchandising

Inventory management

Food safety

Interpersonal skills

Leadership

Microsoft Office

Email proficiency

Tools

Microsoft Office

Email

Job description

Whole Foods Market Birmingham is seeking a Grocery Team Lead to oversee daily operations, drive profitability, manage labor, and ensure regulatory compliance. You will hire, coach, and evaluate Team Members while maintaining excellent customer service and a positive store image.

The role requires 24+ months retail experience with 12+ months in a leadership capacity, strong product knowledge, and a commitment to food safety.