Grocery Store Operations & Customer Care Associate

Brookshire Grocery Co.; Greenville (TX); On-site; USD 15,000 - 21,000; Full time

Job summary

Brookshire Grocery Company in Tyler, Texas, is seeking a store associate to help maintain store conditions, assist customers, and transport groceries. You will contribute to a safe, welcoming shopping environment and support product displays and stocking.

The role requires a courteous, customer-focused attitude, strong communication, and the ability to multi-task in a fast-paced retail setting, including nights, weekends, and holidays. Training is provided on the job.

Qualifications

• Ability to remain courteous with customers at all times.
• Ability to effectively communicate (in written and verbal form) with customers and partners.
• Ability to multi-task and work in a fast-paced environment.
• Ability to operate manual and electric pallet jack (partners 18 yrs.+).
• Ability to safely work with sharp objects such as knives, box cutters, etc.
• Ability to work flexible schedules including nights, weekends and holidays.
• Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
• Must report any potential hazards that cannot be immediately remedied to a supervisor.

Responsibilities

• Builds product displays and maintains attractive product presentation by assembling product in allotted space, removing cardboard from shelves as product is purchased and placing into bailer.
• Collects shopping carts and stores them in the cart corral. Keeps parking lot free of trash and debris; communicates with management any incidents, actions, or concerns occurring on store premises.
• Maintains full stock conditions on grocery display racks and shelves.
• Promotes product sales through active customer engagement.
• Takes precaution when handling objects to avoid damage to products, property, etc.
• Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures. Complies with all Company policies and procedures.
• Maintains friendly and customer-service-oriented attitude by greeting customers, answering questions, and transporting groceries as needed.

Skills

Customer service

Communication

Multi-tasking

Safety awareness

Flexibility

Tools

Pallet jack operation

Job description

Brookshire Grocery Company in Tyler, Texas, is seeking a store associate to help maintain store conditions, assist customers, and transport groceries. You will contribute to a safe, welcoming shopping environment and support product displays and stocking.

The role requires a courteous, customer-focused attitude, strong communication, and the ability to multi-task in a fast-paced retail setting, including nights, weekends, and holidays. Training is provided on the job.