Grocery Store Manager — Lead Growth & Customer Service

Adamshtm; Connecticut; Hybrid; USD 60,000 - 90,000; Full time

Job summary

Adams in Eastern Connecticut is seeking a Store Manager to lead day-to-day grocery operations, drive sales, and improve profitability while delivering excellent customer service. Responsibilities include budgeting, staff scheduling, training new hires, merchandising, maintaining store standards, and coordinating with vendors to ensure product quality.

The ideal candidate has 1–3 years of store management experience, Serve Safe certification or equivalent, and strong communication, organization

Qualifications

• Preferred: 1–3 years store manager experience.
• Preferred: 5 years grocery or equivalent experience.
• Serve Safe certification or comparable and/or the ability to complete within 90 days of hire.

Responsibilities

• Plan and execute day-to-day grocery store operations.
• Develop strategies to improve customer service, drive store sales and profitability.
• Builds and maintains customer satisfaction with products and services.
• Maintain a happy, full, fresh and clean sales floor department.
• Ensure products and displays are merchandised effectively to maximize sales and profitability per department.
• Follow company marketing plan and ensuring product freshness, minimal shrink while optimizing sales.
• Communicate company, department and job specific information to all associates.
• Adhere to departmental and store budgets in alignment with Fiscal Year projections.
• Write the yearly budget in accordance with sale projections, labor/staffing needs etc.
• Complete weekly sales projection sheets.
• Participate in departmental meetings, leadership meetings to ensure alignment on store growth.
• Hire appropriate team members to fill store needs for maximum customer service.
• Ensure pricing is accurate and following allocated budget.
• Maintain sales floor, preparation, equipment and storage areas that are clean, orderly and meeting standards.
• Coordinate repair and maintenance work with vendors and technicians.
• Ensure timely and consistent training for new hires, promotions, performance opportunities.
• Serve as a coach and mentor to all team members; identifying and recommending teammates for higher levels of responsibility.
• Recommend and perform corrective steps for below acceptable teammate behaviors on the job in the absence of management.
• Schedule personnel to meet customer demands, while maintaining budgets.
• Adhere to all company safety standards.
• Perform other duties as assigned by leadership.
• Ability to work in varying temperature-controlled environments.

Skills

Physical abilities

Strong communication Skills

Organizational Skills

Working in a team based environment

Quality

Safety Culture

Education

Serve Safe certification or comparable

Job description

Adams in Eastern Connecticut is seeking a Store Manager to lead day-to-day grocery operations, drive sales, and improve profitability while delivering excellent customer service. Responsibilities include budgeting, staff scheduling, training new hires, merchandising, maintaining store standards, and coordinating with vendors to ensure product quality.

The ideal candidate has 1–3 years of store management experience, Serve Safe certification or equivalent, and strong communication, organization