Grocery Stock & Customer Service Specialist

Whole Foods Market; Atlanta (GA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Whole Benefits

Job summary

Whole Foods Market in Atlanta, GA, is seeking a friendly Team Member to support the Grocery team by stocking shelves, preparing products, and assisting customers. You will help maintain displays, ensure product freshness, and uphold safety standards in a fast-paced environment.

Role requires excellent service, ability to learn product details, and teamwork. Shifts may include nights, weekends, and holidays as needed, with opportunities for growth within the company.

Qualifications

• Ability to sell proactively.
• Ability to learn basic knowledge of all products carried in department.
• Ability to visually examine products for quality and freshness.
• Proactively reads labels and familiarizes oneself on various products.
• Ability to perform simple math (addition, subtraction, multiplication, and division).
• Strong to excellent communication skills and willingness to work as part of a team.

Responsibilities

• Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products.
• Stocks and cleans grocery shelves, bulk bins, frozen and dairy case.
• Monitors and prevents spoilage and communicates waste to buyers, Team Leaders, and shift supervisor.
• Maintains back stock in good order.
• Assists with sampling program, keeping sample areas full, clean and appealing.
• Completes spoilage, sampling, temperature, and sweep worksheets as required.
• Assists with periodic inventory checks.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Skills

Proactive selling

Customer service

Communication skills

Team player

Attention to detail

Time management

Job description

Whole Foods Market in Atlanta, GA, is seeking a friendly Team Member to support the Grocery team by stocking shelves, preparing products, and assisting customers. You will help maintain displays, ensure product freshness, and uphold safety standards in a fast-paced environment.

Role requires excellent service, ability to learn product details, and teamwork. Shifts may include nights, weekends, and holidays as needed, with opportunities for growth within the company.