Grocery Staff

Moscow Food CO Op; Moscow (ID); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

20% store discount

401(k) participation

Employee Profit Sharing

Paid Time Off

Medical, Dental, and Vision Insurance

Short-term Disability Insurance

Telemedicine and Mental Health

Job summary

The Moscow Food Co-op is seeking dependable Grocery Staff / Stockers to join our team. You’ll greet customers, help shoppers, stock shelves, rotate products, and maintain attractive displays while upholding food safety standards.

We value reliability, a friendly attitude, and the ability to work in a fast-paced environment. This role requires physical activity and teamwork across departments, with a welcoming store atmosphere for our community.

Qualifications

• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment with attention to detail.
• Reliable attendance and punctuality.
• Flexible to evenings, weekends, and holidays.
• Comfortable lifting up to 50 lbs and standing for long periods.

Responsibilities

• Greet customers, answer questions, and assist shoppers in finding products.
• Stock shelves, coolers, and displays; rotate products for freshness.
• Assist with receiving deliveries and organize backstock.
• Build attractive displays and end caps; keep shelves faced and labeled.
• Maintain clean and safe store areas; follow food and workplace safety procedures.
• Collaborate with coworkers across departments and support inventory counts.

Skills

Customer service

Stocking & merchandising

Teamwork

Lifting 50 lbs

Education

High school diploma or equivalent

Job description

Grocery Staff / Grocery StockerJoin Our Grocery Team!The Moscow Food Co-op is looking for dependable, hardworking, and customer-focused team members to join our Grocery Department! If you enjoy staying active, working with a team, and creating a welcoming experience for customers every day, we’d love to hear from you.At the Co-op, customer service is our top priority. Grocery Staff play an important role in creating a friendly, helpful, and well-stocked shopping experience for every customer who walks through our doors.What You’ll Do:Deliver outstanding customer service by greeting customers, answering questions, and helping shoppers find productsCreate a welcoming and positive shopping environmentStock shelves, coolers, and displays throughout the storeRotate and face products to keep shelves full, fresh, and organizedAssist with receiving deliveries and organizing backstockBuild and maintain attractive displays and end capsKeep the sales floor, storage areas, and backroom clean and safeMonitor product freshness and remove damaged or expired itemsWork collaboratively with coworkers across departmentsAssist with inventory counts and department projectsFollow food safety and workplace safety proceduresThis is a fast-paced, physical position that keeps you moving throughout your shift.What We’re Looking For:We’re looking for someone who is:Excellent customer service skills are a must for this position.Friendly, approachable, and genuinely enjoys helping peopleComfortable interacting with customers throughout their shiftReliable with strong attendance and punctualityMotivated and able to work independentlyComfortable working in a fast-paced environmentOrganized and detail-orientedAble to prioritize tasks and stay productiveWilling to learn about natural foods and Co-op productsAble to lift up to 50 lbs and stand for extended periodsRetail, grocery, stocking, warehouse, or customer service experience is helpful, but we are happy to train the right candidate.Why Work at the Moscow Food Co-op?We're a community-minded workplace that values teamwork, inclusion, and employee well-being.Employee Perks & BenefitsAll employees receive:20% store discountParticipation in our 401(k) planEmployee Profit SharingFull-time employees receive additional benefits:Paid Time Off (PTO)Medical, Dental, and Vision InsuranceShort-term Disability InsuranceAccident and Hospital InsuranceTelemedicine and Mental Health ServicesPart-time employees working 20+ hours/week also receive:Dental InsuranceShort-term Disability InsuranceAccident and Hospital InsuranceTelemedicine and Mental Health ServicesSchedule & AvailabilityFull-time and/or part-time opportunities may be availableEvening and weekend availability requiredEarly morning stocking shifts may be requiredFlexible scheduling within department needsMust be available to work during holidays and university breaksGrocery Staff / Grocery StockerDepartment: GroceryReports To: Grocery ManagerStatus: Hourly, Non-ExemptPosition SummaryThe Grocery Staff position is responsible for creating an excellent customer experience while ensuring the Grocery Department is clean, organized, fully stocked, and visually appealing. Grocery Staff work as part of a fast-paced team to maintain product availability, assist customers, support department operations, and help create a welcoming shopping environment throughout the store.Customer service is a key part of this role. Grocery Staff are expected to provide friendly, knowledgeable, and helpful service to every customer while maintaining productivity and attention to detail.Essential Duties & ResponsibilitiesCustomer ServiceProvide exceptional customer service to all customers and coworkersGreet customers promptly and offer assistance throughout the storeHelp customers locate products and answer questionsOffer product suggestions and share knowledge about Co-op products when appropriateAddress customer concerns professionally and involve supervisors when neededSupport the Co-op’s commitment to hospitality and community engagementStocking & Product ManagementStock shelves, coolers, displays, and backstock efficiently and accuratelyRotate product to ensure freshness and proper date managementMaintain organized, abundant, and visually appealing shelves and displaysPrioritize out-of-stock items and maintain product availabilityAssist with receiving deliveries and organizing storage areasCommunicate product shortages, damages, or delivery issues to supervisorsMerchandising & Store AppearanceMaintain clean, organized, and fully faced shelves throughout the departmentBuild and maintain displays, end caps, and promotional areasEnsure signage and pricing are accurate and properly placedSupport department presentation standards throughout the dayCleaning & SafetyMaintain cleanliness in retail, storage, and backroom areasSweep, mop, dust, and clean as needed throughout shiftsPromptly clean spills and remove trash and recyclingFollow food safety and workplace safety proceduresMaintain a safe environment for customers and coworkersTeamwork & CommunicationWork cooperatively with coworkers across all departmentsCommunicate professionally and respectfully with staff and customersAttend department meetings, trainings, and store inventories as requiredAssist with training new staff when appropriateFollow direction from department leadership and Managers on DutyCo-op-Wide Employee StandardsCustomer Service & CommunicationProvide excellent customer service by creating a friendly, welcoming, and helpful experience for every customer.Remain approachable, attentive, and professional while assisting customers, coworkers, and vendors.Communicate effectively with supervisors and team members regarding customer concerns, product issues, and operational needs.Offer product suggestions and respond to questions with professionalism, patience, and respect for diverse customer needs and perspectives.Maintain a positive, solutions-oriented attitude and continuously build product and operational knowledge.Teamwork & ProfessionalismWork cooperatively with all departments to support a respectful, inclusive, and team-oriented workplace culture.Demonstrate flexibility by assisting in other areas of the store, including cashier backup and cross-department support as needed.Follow the direction of the Manager on Duty (MOD) and contribute to department and store-wide initiatives.Assist with staff training and participate in Co-op meetings, inventories, and required training.Operations & AccountabilityMaintain excellent attendance, punctuality, and scheduling flexibility, including arriving on time and following break and time-off policies.Follow established opening, closing, safety, and operational procedures.Maintain accurate use of scheduling and timekeeping systems and assist with shift coverage when needed.Ensure a safe, organized, and professional environment for customers and staff through attention to detail and follow-through.Required QualificationsExcellent customer service and communication skillsAbility to work in a fast-paced environment while maintaining attention to detailStrong organizational and time management skillsAbility to prioritize tasks and work independentlyPositive attitude and willingness to work as part of a teamAbility to lift up to 50 lbs regularlyAbility to stand, bend, and move for extended periods of timeReliable attendance and punctualityAbility to complete required food safety and Co-op trainingsPreferred QualificationsCommitment to the mission and goals of the Moscow Food Co-op.High school diploma or equivalent; grocery, retail, warehouse, stocking, or customer service experience preferredKnowledge of natural, organic, and specialty foodsExperience working in a team-oriented environmentMotivated, energetic, outgoing, self-directed, positive, adaptable team player.Highly motivated with a sense of urgency and the ability to work in a fast-paced environment at all times with all levels of employees; able to work on a team or independently.Basic computer and math skills.Reliable, dependable, organized and able to handle multiple demands.Regular, predictable attendance; including weekend, evening, and holiday work required.Willingness and ability to meet the changing requirements of the job.Physical RequirementsRemain in a stationary standing or sitting position for long periods of time.Must be able to move about the store and surrounding co-op properties.Ascend/Descend ladders and stairs.Lift and/or move up to 50 pounds; Push/pull hand cart, racks up to 200 pounds.Frequent kneeling, stooping, squatting, bending, reaching (overhead/front/side/back).Ability to tolerate varying temperatures.Ability to stand for long periods and to work in close quarters with other people.