Assistant Wellness Manager

Common Market Co-op; Frederick (MD); Presencial; USD 42.000 - 65.000; Jornada completa

Descripción de la vacante

Common Market Co-op in Frederick, MD is seeking an experienced Wellness Department Manager to lead daily operations and drive sales in a cooperative retail setting.

You will manage budgets, staff, merchandising, and inventory while upholding co-op values and promoting natural foods. Excellent communication and leadership are essential to coordinate with the Wellness Manager and staff.

Formación

• Minimum 1 year experience in wellness environment (Supplements, Body care and/or nutrition).
• Minimum 1 year experience in retail management, purchasing, merchandising, and/or personnel supervision.
• Familiarity with natural foods.
• Ability to think strategically and plan ahead.
• Strong organizational and communication skills.

Responsabilidades

• Protects store assets by participating in periodic inventory, following security practices and handling injuries/incidents to minimize liability.
• Reviews financial reports of department performance and assists Wellness Manager in meeting targets.
• Ensures inventory and supplies are adequate for daily demand, high-sales days, and special events.
• Coordinates with Wellness Manager and Staff to allocate labor to meet department margin and labor goals.
• Oversees sale changes and department resets, communicating plans for promotions and new items to staff.
• Leads department meetings and trainings as directed by the Wellness Manager.
• Maintains product rotation and accurate promotional signage.
• Maintains high level of customer service to internal and external customers.

Conocimientos

Leadership

Budget management

Staff training

Retail merchandising

Customer service

Educación

High School Diploma or equivalent

Herramientas

MS Office Suite

Descripción del empleo

Description

DUTIES & RESPONSIBILITIES

• Protects store assets by participating in periodic inventory, following established security practices/policies, and handling injuries/incidents to minimize store liability.
• Provides input in the development of operating and capital budgets for store.
• Reviews financial reports of department performance including sales, profit margin, labor, and inventory turns, and assists the Wellness Manager in meeting targets.
• Ensures that inventory and supplies are adequate for daily demand, projected high-sales days, and special events.
• Coordinates with Wellness Manager and Receiver to allocate labor strategically to ensure department margin and labor goals are met.
• Coordinates with Wellness Manger and Wellness Receiver to ensure files are updated and prices are changed accordingly.
• Oversees and participates in sale changeovers and department resets, as needed.
• Helps communicate plans for promotions and new items to staff, suggests new items, and helps ensure sales and promotional items are in stock.
• Participates in, and leads in the Wellness Manager’s absence, department, storewide, and other meetings.
• Follows procedures set by the Wellness Manager to ensure all department staff are regularly informed of department and individual performance regarding measurable goals (margin, weekly sales, loss prevention, etc.).
• Follows the direction of the Wellness Manager to ensure regular trainings and materials for staff, including vendor trainings.
• With the Wellness Manager, keeps department staff informed of storewide and departmental news and policy/procedural changes; helps organize and lead regular department meetings.
• Follows procedure regarding staff attendance and break polices, taking all staff and store coverage needs into account.
• Ensures guidelines for storage, handling, and display of products are followed by all department staff.
• Maintains a system of product rotation established by the Wellness Manager to ensure minimal shrink due to expirations.
• Ensures that promotional signage is accurate and current.
• Stays abreast of developments in the natural products industry.
• Maintains a high level of customer service to internal and external customers.
• Supports co-op core values and aligns with the Co-op Code of Conduct.
• Provides prompt, knowledgeable service and assists in finding items or identifying prices.
• Builds and maintains customer satisfaction with the products and services offered by the co-op.
• Other duties as assigned.

Requirements

PREREQUISITES

• High School Diploma or equivalent education or experience.
• A minimum of one (1) year's experience in the wellness environment (Supplements, Body care and or nutrition)
• A minimum of one (1) years’ experience in retail management, purchasing, merchandising, and/or personnel supervision.
• A minimum of one (1) year’s experience and familiarity with natural foods.
• Supports the co‑op’s core values and aligns with the Co‑op Code of Conduct.
• Demonstrates dispute resolution and conflict management skills to help maintain good customer and employee relations.
• Ability to think strategically and be vision-focused for future planning.
• Ability to lead and motivate people to perform at their peak potentials.
• Ability to manage budgets, employees, schedules, and inventory.
• Ability to develop systems to improve efficiency of workflow.
• Must possess a high level of initiative and demonstrated ability to utilize resources effectively.
• Comfortable with sales and promoting products to customers.
• Willingness to take on responsibilities and challenges.
• Committed to team work and collaboration.
• Must possess good organization and communication skills.
• Knowledge of organic food, farming, sustainability, health, and nutrition.
• Adapts readily based on evolving co‑op needs or in response to feedback.
• Maintains composure in highly stressful or adverse situations.
• Computer proficiency and familiarity with MS Office Suite.

ENVIRONMENTAL & PHYSICAL DEMANDS

• Flexibility to work any shift, including mornings, middays, evenings, weekends.
• Ability to work in varying temperatures (approximately 20°F – 90°F).
• Ability to stand or sit for long periods at a time.
• Ability to bend, stoop, reach, kneel, twist, and climb.
• Ability to lift 50 pounds repeatedly and unassisted.
• Reliable access to transportation.