Grocery Specialty Merchandiser - Fast, Friendly Service

Food Lion; Concord (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion is hiring for a Center Store team member in Concord, NC. You will provide quality customer service, maintain shelves per plan-o-grams, and help keep backroom and inventory in order to maximize sales and minimize shrink.

The role requires good interpersonal and organizational skills, ability to learn tools like ACIS/CAO, and adherence to food safety and dress code standards. This is a full-time on-site position in a retail environment.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Maintain proper Specialty Merchandise product level according to standard practice while controlling backroom inventory and maintaining proper shelf conditions.
• Maintain shelf allocations according to plan-o-grams.
• Ensure that back stock is properly maintained.
• Work in new items and tags within 1 week of receiving items and refer to plan-o-grams for proper placement.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO).
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
• Perform all other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Communication

Customer service

Education

High school diploma or equivalent

Job description

Food Lion is hiring for a Center Store team member in Concord, NC. You will provide quality customer service, maintain shelves per plan-o-grams, and help keep backroom and inventory in order to maximize sales and minimize shrink.

The role requires good interpersonal and organizational skills, ability to learn tools like ACIS/CAO, and adherence to food safety and dress code standards. This is a full-time on-site position in a retail environment.