Grocery Personal Shopper & Guest Experience Pro

Lowes Foods; Clemmons (NC); Presencial; USD 18.000 - 23.000; Jornada completa

Descripción de la vacante

Lowes Foods is seeking a friendly, energetic Personal Shopper to support Lowes Foods To Go—the rapidly growing online ordering program guests call life-changing. You will masterfully pick guest orders and build relationships to understand their needs and preferences.

You will gain hands-on experience across eCommerce, logistics, IT, customer service, and grocery retail while helping promote the program in-store and in the community.

Formación

• Friendly, energetic, genuine, and outgoing personality.
• Strong people skills with the ability to communicate clearly, professionally, and concisely.
• Ability to work well with others, especially those with differing personalities and viewpoints.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Ability to read and understand information and take direction.
• Ability to walk, bend, kneel and stand for extended periods of time.
• Ability to effectively communicate with, and take direction from supervision.
• Ability to work well with computers, handheld Android/iOS devices and basic Microsoft Office skills.
• Ability to do basic troubleshooting for systems and/or mechanical issues.

Responsabilidades

• Pick guests’ orders based on operational guidelines and best practices.
• Interact with guests in a genuine, fun, and interactive manner.
• Work efficiently and purposefully when picking, staging, and carrying out orders.
• Properly greet and review orders with guests.
• Effectively and safely handle, bagging, and loading of orders.
• Record any variances on guest pick list.
• Maintain appropriate records applicable to position and LFTG and transmit data as scheduled.
• Perform basic maintenance on hardware and software.
• Maintain LFTG station including all equipment.
• Communicate any service issues with support resources and store management.
• Conduct in-store promotion of program.
• Periodically assist and/or conduct marketing within the community.
• Provide in-store guest service as needed. (bagging, help locating product, cleaning)
• Maintain a professional appearance and attitude at all times.
• All other duties assigned by management

Conocimientos

Friendly personality

Strong communication

Team player

Basic computer skills

Lifting ability

Descripción del empleo

Lowes Foods is seeking a friendly, energetic Personal Shopper to support Lowes Foods To Go—the rapidly growing online ordering program guests call life-changing. You will masterfully pick guest orders and build relationships to understand their needs and preferences.

You will gain hands-on experience across eCommerce, logistics, IT, customer service, and grocery retail while helping promote the program in-store and in the community.