Grocery Ordering & Merchandising Specialist

Whole Foods Market; Somerville (MA); On-site; USD 27,000 - 42,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market in Somerville, MA seeks an Inventory/Order Associate to support ordering, replenishment, and merchandising of grocery products. You will monitor back stock, assist in promotions, and help maintain compliance with health, safety, and quality standards.

The role requires 12+ months of retail experience, strong math and computer skills, and a passion for natural foods. Expect fast-paced teamwork with a focus on accuracy and customer service.

Qualifications

• 12+ months retail experience.
• Knowledge of grocery products and merchandising expectations.
• Ability to educate team on product knowledge and enthusiasm.
• Strong basic math skills.
• Proficient in Word, Excel, Outlook and ordering systems.
• Strong communication and teamwork skills.
• Ability to deliver clear information to team, customers, and vendors.
• Ability to meet customer service standards in all interactions.
• Ability to follow directions with good time management and organization.
• Passion for natural foods and the Whole Foods Market mission.
• Strong work ethic and ability to work in a fast-paced environment.
• Understanding of and compliance with WFM quality goals.

Responsibilities

• Completes Order Writer training.
• Replenishes products through proper buying procedures.
• Orders perishable and/or non-perishable grocery products and maintains back stock levels.
• Monitors open PO reports for purchases and credits in a timely manner.
• Controls spoilage/shrink; participates in inventory and cycle counting.
• Completes spoilage and inventory management processes and temperature logs.
• Ensures orders are timely and accurate to monitor inventory turns.
• Oversees customer special order procedure.
• Analyzes product transfers, waste, and spoilage.
• Supports leadership in conducting inventories.
• Maintains profitability by meeting purchasing and sales targets.
• Arrives on time, groomed, and ready to work; attends trainings and meetings.
• Provides excellent customer service and uses suggestive selling; answers phones promptly.
• Maximizes sales through proper stocking and merchandising.
• Follows health, safety, and Weights and Measures procedures.
• Maintains a clean and safe work environment; safe operation of equipment.

Skills

Grocery knowledge

Merchandising standards

Product knowledge

Math skills

MS Office tools

Communication

Teamwork

Customer service

Time management

Work ethic

Quality goals

Tools

Microsoft Word

Excel

Outlook

Ordering systems

Job description

Whole Foods Market in Somerville, MA seeks an Inventory/Order Associate to support ordering, replenishment, and merchandising of grocery products. You will monitor back stock, assist in promotions, and help maintain compliance with health, safety, and quality standards.

The role requires 12+ months of retail experience, strong math and computer skills, and a passion for natural foods. Expect fast-paced teamwork with a focus on accuracy and customer service.