Grocery Operations Supervisor

f4lcareers; Springfield (MO); On-site; USD 38,000 - 60,000; Full time

Job summary

f4lcareers is seeking a Grocery Manager to lead the grocery department, supervise staffing and operations, and ensure outstanding customer service in Springfield, MO. You will manage inventory, merchandising, and front-end flow while maintaining safety and quality standards.

Responsibilities include directing store operations in the absence of the store manager, optimizing replenishment, and coaching a team to deliver excellent shopping experiences daily.

Qualifications

• 2–4 years of retail supermarket experience or equivalent.
• Knowledge of department processes and financial practices in retail.
• Ability to supervise, train and develop staff.
• Focus on customer service and merchandising standards.

Responsibilities

• Grocery Department Operations: supervise readiness, staffing, pricing, inventory prep, cleanliness, and safety.
• Direct store operations in manager's absence.
• Replenishment & Inventory: ordering, receiving, invoicing, back stock, returns, damages.
• Merchandising & Sales Floor Standards: stocking, displays, signing, sampling and procedures.
• Front End Operations: scheduling, checkout flow, breaks, and closing procedures.
• Risk Management: safety programs, training, liability mitigation; ensure compliance.
• Adaptability: adjust to changing conditions; support transitions.
• Coaching/Mentoring: develop staff, provide resources and feedback.
• Conflict Resolution: resolve issues among team members; seek win/win outcomes.
• Problem Solving: define issues and apply reasoning to outcomes.
• Providing Direction: set priorities and assign responsibilities.
• Safety/Quality Orientation: uphold high-quality products and safety procedures.

Skills

Customer service

Leadership

Inventory management

Safety compliance

Team supervision

Communication

Problem solving

Conflict resolution

Education

High School Diploma or GED

Bachelor’s degree preferred

Job description

f4lcareers is seeking a Grocery Manager to lead the grocery department, supervise staffing and operations, and ensure outstanding customer service in Springfield, MO. You will manage inventory, merchandising, and front-end flow while maintaining safety and quality standards.

Responsibilities include directing store operations in the absence of the store manager, optimizing replenishment, and coaching a team to deliver excellent shopping experiences daily.