Grocery Operations Leader: Customer-First & Growth

Kroger; Pueblo (CO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

EAP program

Associate discounts

Tuition reimbursement

Career growth

Job summary

Kroger is seeking a Store Operations supervisor at 3050 W Northern Ave, Pueblo, CO, to lead the department, ensure food safety, and deliver exceptional customer service. You will manage inventory, pricing, and promotions while supervising associates and maintaining a safe, welcoming store environment.

The role requires at least a high school diploma and 1 year of grocery retail experience, with opportunities for growth within the Kroger Family of Companies.

Qualifications

• High School Diploma or GED.
• 1 year of grocery retail experience.

Responsibilities

• Adhere to all food safety regulations and guidelines; ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud; notify management of customer or employee accidents
• Train department associates on inventory/stocking and Computer Assisted Ordering (CAO)
• Plan, organize and supervise the inventory process
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory
• Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
• Monitor and control expenses for the department
• Stay current with present, future, seasonal and special ads
• Implement the period promotional plan for the department
• Prepare and submit seasonal critiques for the sales and merchandising supervisor
• Create and execute sales promotions in partnership with store management
• Understand the store’s layout and be able to locate products
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Adhere to all local, state and federal laws, and company guidelines
• Train and develop associates on performance of their job and participate in the performance appraisal process
• Develop adequate scheduling to manage customer volume throughout hours of operation
• Collaborate with associates and promote teamwork to help achieve company/store goals
• Communicate company, department, and job specific information to associates
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Education

High School Diploma or GED

Job description

Kroger is seeking a Store Operations supervisor at 3050 W Northern Ave, Pueblo, CO, to lead the department, ensure food safety, and deliver exceptional customer service. You will manage inventory, pricing, and promotions while supervising associates and maintaining a safe, welcoming store environment.

The role requires at least a high school diploma and 1 year of grocery retail experience, with opportunities for growth within the Kroger Family of Companies.