GROCERY-NITE/CLERK

Kroger; Westfield (IN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible schedule

Employee Assistance Program

Associate discounts

Tuition reimbursement

Training programs

Job summary

Kroger in Westfield, Indiana is hiring for a customer service role focused on providing exceptional service in a clean environment. Responsibilities include unloading trucks, stocking merchandise, and ensuring customer satisfaction.

Qualified candidates should have previous experience in a similar role. The position comes with a range of benefits, including comprehensive healthcare coverage, flexible scheduling, and up to $21,000 in tuition reimbursement over your career.

Qualifications

• Previous comparable experience required.

Responsibilities

• Provide exceptional customer service in a safe and clean environment.
• Conduct yourself in a professional manner.
• Respond to customer's questions and requests courteously.
• Follow all company policies and procedures.
• Understand and adhere to shrink guidelines.
• Unload trucks and stock merchandise.
• Manually attach price labels to items.

Skills

Customer service

Positive attitude

Operational skills

Job description

Job Overview

Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. We accomplish this in many ways including, but not limited to treating our customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, and providing the right products at the right time with fair and accurate pricing. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Conduct yourself in a professional manner, displaying a positive attitude, speaking highly of the company in the presence of customers or other employees.
• Respond to customer's questions and requests in a courteous and helpful way.
• Follow all company policies and procedures.
• Understand and adhere to the shrink guidelines.
• Unload trucks (Dairy, Frozen, Grocery, etc.).
• Remove merchandise from the pallet and sort into groups according to which area of the store it is stocked.
• Load merchandise onto carts to be placed on designated shelves, either in the back room or onto the sales floor for proper display.
• Must be able to read codes on shelves and merchandise labels.
• Manually attach price labels to each item.
• Remove merchandise from the back room for stocking on sales floor shelves and build special sales displays on the sales floor.
• Operate a manual pallet-jack, powered pallet stacker or “straddle stacker” (if over 18 years of age).
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

• Previous comparable experience.

Benefits

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.