Grocery Night Clerk: Service, Stock & Customer Experience

Kroger Family of Companies; Decatur (IL); On-site; USD 22,000 - 23,000; Full time

Job summary

Kroger Family of Companies is hiring for an on-site position focused on customer service and store operations in Decatur, IL. You will interact with customers, help unload and stock merchandise, and ensure proper display and pricing.

The role emphasizes professionalism, adherence to policies, and the ability to read product codes while supporting shrink guidelines and team objectives.

Qualifications

• Previous comparable experience.

Responsibilities

• Conduct yourself in a professional manner, displaying a positive attitude, speaking highly of the company in the presence of customers or other employees.
• Respond to customer’s questions and requests in a courteous and helpful way.
• Follow all company policies and procedures.
• Understand and adhere to the shrink guidelines.
• Unloading trucks (Dairy, Frozen, Grocery, etc.).
• Remove merchandise from the pallet and sorting into groups according to which area of the store it is stocked.
• Load merchandise onto carts to be placed on designated shelves, either in the back room or onto the sales floor for proper display.
• Must be able to read codes on shelves and merchandise labels.
• Manually attach price labels to each item.
• Remove merchandise from the back room for stocking on sales floor shelves and build special sales displays on the sales floor.
• Operate a manual pallet-jack, powered pallet stacker or "straddle stacker" (if over 18 years of age).
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Customer service

Job description

Kroger Family of Companies is hiring for an on-site position focused on customer service and store operations in Decatur, IL. You will interact with customers, help unload and stock merchandise, and ensure proper display and pricing.

The role emphasizes professionalism, adherence to policies, and the ability to read product codes while supporting shrink guidelines and team objectives.