Grocery Night Clerk: Freshness, Service & Safety Champion

Kroger Family of Companies; Scottsdale (AZ); On-site; USD 34,000 - 48,000; Full time

Job summary

Kroger Family of Companies in Scottsdale, AZ is seeking a Customer Service oriented team member to help create outstanding shopper experiences and maintain a safe, clean environment. You will assist the department manager to reach sales and profit goals and respond to customers with product knowledge and strong service.

The role emphasizes friendly, helpful service, adherence to food safety standards, and knowledge of department products. Retail experience and a second language are valued.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products.
• Gain and maintain knowledge of products sold within the department and respond to questions.
• Recommend grocery items to customers and inform about specials.
• Check product quality to ensure freshness and review sell-by dates.
• Label, stock and inventory department merchandise and provide fresh products.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers and maintain logs.
• Reinforce safety programs and notify of unsafe conditions.
• Inspect equipment and report items needing repair.
• Notify management of customer or employee accidents.
• Report safety risks and illegal activity including theft.
• Must be able to perform essential functions with/without accommodation.

Skills

Ability to handle stressful situations

Knowledge of basic math

Effective communication skills

Retail experience

Second language

Job description

Kroger Family of Companies in Scottsdale, AZ is seeking a Customer Service oriented team member to help create outstanding shopper experiences and maintain a safe, clean environment. You will assist the department manager to reach sales and profit goals and respond to customers with product knowledge and strong service.

The role emphasizes friendly, helpful service, adherence to food safety standards, and knowledge of department products. Retail experience and a second language are valued.