Grocery Night Clerk - Customer-First, Safe & Stocked

Kroger; Westfield (IN); On-site; USD 24,000 - 32,000; Full time

Job summary

Kroger is hiring to create an outstanding customer experience through exceptional service. The role supports the department manager in achieving sales and profit goals, while maintaining a safe, clean environment that encourages repeat visits.

Responsibilities include assisting customers with product questions, maintaining product knowledge, stocking and inventory tasks, and ensuring food safety and safety regulations are followed. Retail experience and adaptability are valued.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.
• Retail experience preferred.
• Second language (speaking, reading and/or writing) may be a plus.

Responsibilities

• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome and valued by answering questions about products
• Gain and maintain knowledge of products and respond to questions with suggestions
• Recommend grocery items to customers and inform them of specials
• Check product quality to ensure freshness and review sell by dates
• Label, stock and inventory department merchandise and provide fresh products to customers
• Report ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with ads and promotions
• Adhere to food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers are maintained with logs
• Reinforce safety programs and report unsafe conditions
• Inspect equipment and report any needs for repair
• Notify management of accidents and safety risks
• Report all safety risks and unlawful activity (theft/fraud)
• Perform essential job functions with or without reasonable accommodation

Skills

Stress management

Basic math

Effective communication

Job description

Kroger is hiring to create an outstanding customer experience through exceptional service. The role supports the department manager in achieving sales and profit goals, while maintaining a safe, clean environment that encourages repeat visits.

Responsibilities include assisting customers with product questions, maintaining product knowledge, stocking and inventory tasks, and ensuring food safety and safety regulations are followed. Retail experience and adaptability are valued.