Grocery Night Clerk: Customer-First & Freshness Champion

Kroger Co.; Lewisville (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

Kroger Co. in Lewisville, TX is seeking a part-time Customer Service Associate to deliver outstanding service and maintain a safe, welcoming store environment.

You will assist customers, answer questions about products, stock shelves, and support management in achieving department goals. Responsibilities include promoting trust among associates, ensuring product quality and freshness, following food safety guidelines, and handling promotions and price information.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and respond to questions, making suggestions.
• Recommend grocery items to customers and inform them of specials.
• Check product quality and freshness; review sell-by dates and take action.
• Label, stock and inventory merchandise; provide fresh products customers ordered.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with ads and promotions.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures and temperature logs in cases and coolers.
• Reinforce safety procedures and report unsafe conditions.
• Inspect equipment and notify management of repairs needed.
• Notify management of accidents involving customers or employees.
• Report safety risks and illegal activity, including theft or fraud.
• Must be able to perform the essential job functions with or without reasonable accommodation.

Skills

Stress management

Basic math

Effective communication

Job description

Kroger Co. in Lewisville, TX is seeking a part-time Customer Service Associate to deliver outstanding service and maintain a safe, welcoming store environment.

You will assist customers, answer questions about products, stock shelves, and support management in achieving department goals. Responsibilities include promoting trust among associates, ensuring product quality and freshness, following food safety guidelines, and handling promotions and price information.