Grocery Night Clerk

Kroger; White House (TN); On-site; USD 26,000 - 34,000; Full time

Job summary

Kroger is seeking a store associate in White House, TN to deliver outstanding customer service and maintain a safe, clean environment. You will support the department manager in achieving sales and profit goals while upholding quality standards and the Customer 1st approach.

You will answer questions about products, suggest items, monitor freshness and temperatures, and help keep shelves stocked and organized in a fast-paced retail setting.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Promote trust and respect among associates
• Create an environment that makes customers feel welcome, important and appreciated by answering questions about products in the department and store
• Gain and maintain knowledge of products in the department and respond to questions, making suggestions
• Recommend grocery items to customers to ensure they get what they need and inform them of specials
• Check product quality to ensure freshness; review sell-by dates and take action
• Label, stock and inventory department merchandise; provide customers with fresh products
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Adhere to food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers are maintained and logs kept
• Reinforce safety programs by following procedures and reporting unsafe conditions
• Practice preventive maintenance by inspecting equipment and reporting needs
• Notify management of accidents
• Report safety risks or illegal activity; including robbery, theft or fraud
• Must be able to perform the essential job functions with or without accommodation

Skills

Handle stressful situations

Effective communication

Basic math

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Promote trust and respect among associates


• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store


• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products


• Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials


• Check product quality to ensure freshness; review sell by dates and take appropriate action


• Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered


• Report product ordering/shipping discrepancies to the department manager


• Display a positive attitude


• Stay current with present, future, seasonal and special ads


• Adhere to all food safety regulations and guidelines


• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained


• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management


• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair


• Notify management of customer or employee accidents


• Report all safety risks/issues and illegal activity, including robbery, theft or fraud


• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Ability to handle stressful situations


• Knowledge of basic math (counting, addition, and subtraction)


• Effective communication skills

Desired

• Any retail experience


• Second language (speaking, reading and/or writing)