Grocery Night Clerk

Kroger; Fort Collins (CO); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee discount

Job summary

Kroger in Fort Collins is seeking a customer-focused associate to create an outstanding shopping experience. You will help customers, maintain a clean, safe store environment, and support the department manager in achieving sales and profit goals while upholding core values of respect, honesty, integrity, diversity, inclusion and safety.

Join a team that promotes trust, welcomes customers, and emphasizes excellent service.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, additions, subtractions).
• Effective communication skills.
• Previous retail experience is a plus.
• Second language skills (spoken/written) are desirable.

Responsibilities

• Promote trust and respect among associates.
• Create an welcoming environment and assist customers with questions about products.
• Gain knowledge of products and respond to inquiries with suggestions.
• Recommend groceries and inform customers of specials.
• Check product freshness and review dates.
• Label, stock and inventory department merchandise and provide fresh items.
• Report discrepancies to the department manager.
• Maintain positive attitude and stay updated on ads.
• Adhere to food safety regulations and ensure proper temperatures and logs.
• Follow safety programs and report unsafe conditions.
• Inspect equipment and report repairs.
• Notify management of accidents and incidents.
• Report safety risks and potential theft or fraud.

Skills

Stress management

Basic math

Effective communication

Retail experience

Second language

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials
• Check product quality to ensure freshness; review sell by dates and take appropriate action
• Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Adhere to all food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks/issues and illegal activity, including robbery, theft or fraud
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Ability to handle stressful situations
• Knowledge of basic math (counting, addition, and subtraction)
• Effective communication skills

Desired

• Any retail experience
• Second language (speaking, reading and/or writing)