Grocery Night Clerk

Kroger; Bethlehem (GA); On-site; USD 26,000 - 32,000; Full time

Job summary

Kroger is seeking a customer-focused team member to support department operations, help customers, and ensure a clean, safe shopping environment. You will assist the department manager in achieving sales goals and uphold quality standards across the store.

Responsibilities include answering questions, stocking products, maintaining temperatures and safety logs, and participating in regular safety procedures. Prior retail experience and strong communication are a plus.

Qualifications

• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Retail experience preferred.
• Second language skills are a plus.

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment for customers and answer questions about products.
• Know products in the department and in-store to suggest items.
• Recommend grocery items and inform customers of specials.
• Check product quality, review sell-by dates and take action.
• Label, stock and inventory department merchandise; ensure fresh products.
• Report ordering/shipping discrepancies to the manager.
• Maintain a positive attitude and stay current with ads.

Skills

Effective communication

Basic math

Stress management

Retail experience

Second language

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

• Promote trust and respect among associates


• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store


• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products


• Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials


• Check product quality to ensure freshness; review sell by dates and take appropriate action


• Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered


• Report product ordering/shipping discrepancies to the department manager


• Display a positive attitude


• Stay current with present, future, seasonal and special ads


• Adhere to all food safety regulations and guidelines


• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained


• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management


• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair


• Notify management of customer or employee accidents


• Report all safety risks/issues and illegal activity, including robbery, theft or fraud

Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum

• Ability to handle stressful situations


• Knowledge of basic math (counting, addition, and subtraction)


• Effective communication skills

Desired

• Any retail experience


• Second language (speaking, reading and/or writing)