Grocery Merchandiser & Customer Service Associate

Whole Foods Market; San Luis Obispo (CA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Whole Benefits program

Store discount

Paid time off

Job summary

Whole Foods Market in California is seeking a Team Member to assist with stocking, product display, sampling, and customer service. You will maintain cleanliness, rotate stock, and support with inventory and pricing accuracy.

The role requires flexibility for nights/weekends/holidays, ability to lift up to 50 pounds, and commitment to natural foods and the Whole Foods mission. Training and advancement opportunities are provided.

Qualifications

• Ability to sell proactively and build customer relationships.
• Willingness to learn product knowledge across department.
• Ability to assess product quality and freshness.
• Ability to read product labels and stay informed.
• Able to perform basic arithmetic for pricing and inventory.

Responsibilities

• Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products.
• Stocks and cleans grocery shelves, bulk bins, frozen and dairy case.
• Monitors and prevents spoilage and communicates waste to buyers, Team Leaders, and shift supervisor.
• Maintains back stock in good order.
• Assists with sampling program, keeping sample areas full, clean and appealing.
• Completes spoilage, sampling, temperature, and sweep worksheets as required.
• Assists with periodic inventory checks.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Skills

Sell proactively

Learn product basics

Quality & freshness check

Read labels

Basic math skills

Communication skills

Clear communication

Customer service

Time management

Passion for natural foods

Work ethic

WFM quality goals

Job description

Whole Foods Market in California is seeking a Team Member to assist with stocking, product display, sampling, and customer service. You will maintain cleanliness, rotate stock, and support with inventory and pricing accuracy.

The role requires flexibility for nights/weekends/holidays, ability to lift up to 50 pounds, and commitment to natural foods and the Whole Foods mission. Training and advancement opportunities are provided.