Grocery Meat Cutter - Full Time

Goodwill Industries of the Valleys; Roanoke (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill Industries of the Valleys is seeking a Meat department associate to assist in pricing, weighing, packaging, and displaying merchandise while delivering world-class customer service.

You will support the Meat manager, maintain inventory, operate cutting equipment, and ensure adherence to food safety and safety standards to provide quality products to customers.

Qualifications

• Excellent interpersonal, organizational, communication and customer service skills
• Solid understanding of store operations required
• Ability to learn multiple tasks and technical requirements of the job
• Leadership experience with direct reports
• Ability to use technical information to solve problems
• Must be at least 18 years old
• Must be able to meet physical requirements with or without accommodations
• Must have open availability and able to work all hours of operation

Responsibilities

• Assist Meat manager and Assistant Meat Manager to ensure proper pricing, weighing, packaging, and displaying of merchandise through audits and proper weighing procedures in the Meat department.
• Perform product stocking, preparation, and guest service as necessary to achieve department standards.
• Operate machinery, select appropriate cutting tools, adjust machine settings for optimal performance, and maintain cutting equipment.
• Cut, debone, grind, weigh, and wrap meat products, including preparing orders to customers specifications.
• Assist maintaining inventory levels and supplies to maximize sales and note discrepancies.
• Maintain knowledge of products and respond to questions, make recommendations, and inform customers of sales.
• Inspect products for quality and freshness and take appropriate action if needed.
• Provide world-class customer service throughout the store and use the tagline for customer engagement.
• Ensure compliance with all federal, state, local statutes and company policies in the Meat department.
• Adhere to safety guidelines protecting company assets and follow food safety regulations and sanitation guidelines; maintain temperature logs.
• Participate in required trainings and complete tasks as assigned.

Skills

Interpersonal skills

Customer service

Leadership experience

Problem solving

Organizational skills

Learning agility

Open availability

Education

High school diploma or GED

Job description

Mission Contribution

Providing access to fresh food, produce, and meat at reasonable prices with an emphasis on providing opportunity to the community in which the Market serves.

Summary

To assist with ensuring the proper wrapping, weighing, labeling, and displaying of all meat-merchandise. To ensure consistent and world-class customer experiences through the superior show of quality and friendly customer service.

Essential Functions

1. Assist Meat manager and Assistant Meat Manager to ensure proper pricing, weighing, packaging, and displaying of merchandise through audits and proper weighing procedures in the Meat department.
2. Perform product stocking, preparation, and guest service as necessary to achieve department standards.
3. Operating machinery, selecting appropriate cutting tools, adjusting machine settings for optimal performance, and ensuring maintenance of the cutting equipment.
4. Cut, debone, grind, weigh, and wrap meat products, including preparing orders to customers specifications.
5. Assist maintaining desired level of inventory and supplies to maximize sales, minimize excessive inventory, and note of any discrepancies in inventory.
6. Maintain knowledge of products sold within the Meat department and be able to respond to questions, make recommendations about products, and inform customers of sales.
7. Inspect products for quality and freshness and take appropriate action if needed.
8. Provides world-class customer service throughout the store; use the tag line "Thank you for Choosing the Market on Melrose" at every opportunity.
9. Ensures the Meat department runs in compliance with all federal, state, and local statutes, regulations, and company policies.
10. Adhere to safety guidelines that protect company assets.
11. Adhere to all food safety regulations and sanitation guidelines; ensure proper temperatures in freezers and coolers are maintained and temperature logs are up to standards.
12. Participates in required trainings.
13. Accomplishes all tasks as appropriately assigned or requested.

Minimum Qualifications

• Excellent interpersonal, organizational, communication and customer service skills
• Solid understanding of store operations required
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Leadership experience with direct reports.
• Ability to use technical information to solve problems
• Must be at least 18 years old.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations
• Must have open availability and able to work all hours of operation.

Required Certificates, Licences, Registrations, Experience

• High school diploma or GED certificate required.
• Any meat experience.

Special Requirements

• A cell phone is required for employment, as access to applications and/or resources may be limited unless a cell phone is used for authentication.
• A valid driver's license and the ability to provide proof of insurance is required to drive a personal car on company business.

Physical Requirements

• Ability to use handheld computers for orders, mark downs, scan outs, and inventory
• Stand 100% of the time, frequently walking short distances
• Ability to push or pull up to 2000 pounds using a pallet jack or float
• Perform repetitive hand and arm motions
• Bend and lift products weighing up to 15lbs, continuously, 25lbs. frequently, and approximately 100lbs. on occasion.
• Have sufficient visual ability to check invoices, dates, and other written documents
• Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners.
• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
• Meet established volume activity standards for the position
• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

Key Performance Indicators

• Customer loyalty, product quality, product pricing, and operational efficiency while creating a solid foundation of trust, competence, and reputation measured through sales success.
• Cultivate a culture of leadership and stewardship, where everyone can and will contribute to the store's success. Measured through employee morale and turnover.
• Customer Satisfaction - Maintain positive customer feedback from loyalty and other surveys.

AMERICANS WITH DISABILITIES SPECIFICATIONS

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop; kneel; crouch or crawltalk or hear. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is not normally exposed to weather conditions. The noise level in the work environment is moderate.