Grocery Lead Clerk: Elevate Customer Experience

Kroger; Oak Park (MI); On-site; USD 30,000 - 36,000; Full time

Job summary

Kroger is seeking a customer-focused team member to deliver outstanding service and maintain a clean, safe environment in the department. You will assist the department manager in achieving sales goals while upholding quality standards and core values of respect, integrity, and safety.

Responsibilities include helping customers, knowledge about products, suggesting items, ensuring freshness, and maintaining inventory and signage.

Qualifications

• Minimum qualifications include the ability to communicate effectively, handle stressful situations, and basic math skills.
• Physical readiness and reliability are expected to support daily store operations.

Responsibilities

• Promote trust and respect among associates with a positive attitude.
• Create a welcoming environment by answering questions about products and store services.
• Gain knowledge of products and respond to customer questions with helpful suggestions.
• Offer product samples to help customers discover items they inquire about.
• Inform customers of grocery specials and ensure fresh products are available.
• Recommend items to meet customer needs and check product quality and dates.
• Label, stock and inventory department merchandise and report discrepancies.
• Stay current with ads and adhere to safety and food handling regulations.

Skills

Effective communication

Stress management

Basic math

Retail experience

Job description

Kroger is seeking a customer-focused team member to deliver outstanding service and maintain a clean, safe environment in the department. You will assist the department manager in achieving sales goals while upholding quality standards and core values of respect, integrity, and safety.

Responsibilities include helping customers, knowledge about products, suggesting items, ensuring freshness, and maintaining inventory and signage.