GROCERY/LEAD CLERK

Pick 'n Save in; Monona (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading grocery store is seeking a Grocery/Lead Clerk to enhance customer experience through exceptional service. Responsibilities include maintaining product quality, assisting customers, and ensuring compliance with safety regulations. Ideal candidates will have strong communication skills and the ability to handle stressful situations.

Qualifications

• Must be 18 or older.
• Retail experience preferred.

Responsibilities

• Create a welcoming environment for customers.
• Check product quality and maintain inventory.
• Adhere to food safety regulations.

Skills

Effective communication skills

Ability to handle stressful situations

Knowledge of basic math

Job description

GROCERY/LEAD CLERK (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Minimum

• Must be 18 or older
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)

Desired

• Retail experience
• Second language (speaking, reading, and/or writing)

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products within the department and store.
• Gain and maintain knowledge of products sold within the department and respond to customer inquiries and suggestions.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of grocery specials.
• Provide customers with ordered fresh products.
• Recommend grocery items to ensure customer needs are met.
• Check product quality, review "sell by" dates, and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers, and keep temperature logs.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance by inspecting equipment and reporting repairs.
• Notify management of customer or employee accidents.
• Report safety risks, issues, and illegal activities such as robbery, theft, or fraud.
• Perform essential functions of this position with or without reasonable accommodation.