GROCERY/LEAD CLERK

Kroger Mountain View Foods; Green Bay (WI); On-site; USD 30,000 - 35,000; Full time

Job summary

A leading grocery store is seeking a Grocery/Lead Clerk in Green Bay. The role focuses on creating an exceptional customer experience, maintaining product quality, and supporting sales goals. Ideal candidates will have strong communication skills and the ability to handle stress effectively.

Qualifications

• Must be 18 or older.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Ensure proper temperatures in cases and coolers are maintained.
• Promote trust and respect among associates.

Skills

Effective communication

Ability to handle stressful situations

Job description

Join to apply for the GROCERY/LEAD CLERK role at Kroger Mountain View Foods

1 week ago Be among the first 25 applicants

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of grocery specials.
• Provide customers with fresh products they have ordered.
• Recommend grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained, and temperature logs are kept.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, notifying store management.
• Practice preventive maintenance by inspecting equipment and notifying appropriate personnel of repairs.
• Notify management of customer or employee accidents.
• Report safety risks, issues, and illegal activities such as robbery, theft, or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• Must be 18 or older
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)

Desired

• Retail experience
• Second language (speaking, reading, and/or writing)

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Dairy Product Manufacturing