GROCERY/LEAD CLERK

Pick 'n Save in; Appleton (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking grocery store as a Lead Clerk, where you will create an outstanding customer experience through exceptional service. This role involves assisting the department manager in achieving sales goals while ensuring a clean and safe environment. You'll engage with customers, provide product knowledge, and promote a positive shopping atmosphere. If you have a passion for retail and enjoy helping others, this is an exciting opportunity to make a difference in your community.

Qualifications

• Must be 18 or older and able to handle stressful situations.
• Effective communication and basic math skills are essential.

Responsibilities

• Create a welcoming environment for customers and assist with inquiries.
• Ensure product quality and compliance with safety regulations.
• Maintain knowledge of products and inform customers of specials.

Skills

Effective communication skills

Basic math skills

Stress management

Education

High school diploma or equivalent

Job description

GROCERY/LEAD CLERK (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Minimum Requirements

• Must be 18 or older
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)

Desired Qualifications

• Retail experience
• Second language (speaking, reading, and/or writing)

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of grocery specials.
• Provide customers with ordered fresh products.
• Recommend grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness, review 'sell by' dates, and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, notifying store management.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Notify management of customer or employee accidents.
• Report safety risks, issues, and illegal activities such as robbery, theft, or fraud.
• Perform the essential functions of this position with or without reasonable accommodation.