GROCERY/LEAD CLERK

Kroger in; Ann Arbor (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading grocery company as a Grocery/Lead Clerk in Ann Arbor, MI. You'll create exceptional customer experiences while assisting the department manager in achieving sales goals. The role offers opportunities for growth and extensive benefits, including healthcare and tuition reimbursement.

Benefits

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee discounts

Training programs

Qualifications

• Must be 18 or older.
• Ability to handle stressful situations.
• Effective communication skills.

Responsibilities

• Create a welcoming environment for customers.
• Maintain knowledge of products sold within the department.
• Adhere to all food safety regulations and guidelines.

Skills

Effective communication

Stress management

Basic math

Retail experience

Bilingual proficiency

Job description

GROCERY/LEAD CLERK (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From one tiny Cincinnati grocery store more than a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams passionate about food and people together with a common purpose: To Feed the Human Spirit. With a history of innovation, we continuously work to create exceptional experiences for our customers, communities, and colleagues, with food at the core.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We support your growth by offering value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, and financial resources. We aim to help you thrive with access to:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support via free counseling through our Employee Assistance Program and confidential financial tools with Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth through industry-leading training programs and diverse career pathways.

For more details about benefits and eligibility, please visit our Benefits Page.

Minimum Requirements:

• Must be 18 or older
• Ability to handle stressful situations
• Effective communication skills
• Basic math knowledge (counting, addition, subtraction)

Desired Qualifications:

• Retail experience
• Proficiency in a second language (speaking, reading, and/or writing)

Responsibilities:

• Promote trust and respect among associates with a positive attitude.
• Create a welcoming environment for customers, making them feel valued and appreciated by answering questions about products.
• Maintain knowledge of products sold within the department and respond to customer inquiries with suggestions.
• Offer product samples to help customers discover new items.
• Inform customers of current grocery specials.
• Provide customers with ordered fresh products.
• Recommend grocery items to meet customer needs.
• Check product quality, review 'sell by' dates, and take appropriate actions.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping to the manager.
• Stay updated on current and upcoming promotions and seasonal ads.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers, and keep temperature logs.
• Follow safety procedures, identify unsafe conditions, and report them to management.
• Inspect equipment regularly and notify management of repairs needed.
• Report customer or employee accidents and safety risks, including illegal activities like theft or fraud.
• Perform essential functions of the role with or without reasonable accommodations.