Grocery Front-End Guest Experience Specialist

Balls Food Stores; Kansas City (KS); On-site; USD 1,653,000 - 2,066,000; Full time

Job summary

Price Chopper, part of the Balls Food Stores family, seeks a reliable Courtesy Clerk to support front-end operations and guest service. You will help guests with purchases, keep areas clean, and contribute to a welcoming store environment at Price Chopper.

Applicants should be available for a flexible schedule, including evenings and weekends. Prior grocery or retail experience is preferred to enhance guest interactions and teamwork.

Qualifications

• High school diploma, GED, or equivalent work experience.

Responsibilities

• Provide friendly, helpful, and respectful guest service at all times to ensure a positive shopping experience.
• Assist guests with bagging groceries and offer carryout service to enhance convenience.
• Retrieve shopping carts and maintain a safe, clean exterior area.
• Help keep store entrances, checkout areas, and common spaces clean, clear, and welcoming.
• Support front-end operations by assisting cashiers and responding to guest needs promptly.
• Stock, rotate, and face products to support store presentation and availability.
• Maintain a clean, organized, and safe work environment throughout the store.
• Follow all workplace safety, sanitation, and company standards.
• Develop basic knowledge of store products, locations, and services to better assist guests.
• Monitor store conditions and report safety or cleanliness concerns to leadership.
• Communicate clearly with teammates and leadership to support efficient operations.
• Collaborate across departments to support store performance and guest satisfaction.
• Adhere to company policies including attendance, conduct, and dress code.
• Support loss prevention efforts by staying alert and following proper procedures.
• Participate in trainings and continuous learning opportunities.
• Remain productive during slower periods by cleaning, organizing, restocking, or supporting other departments.
• Other duties as assigned.

Education

High school diploma or GED

Job description

Price Chopper, part of the Balls Food Stores family, seeks a reliable Courtesy Clerk to support front-end operations and guest service. You will help guests with purchases, keep areas clean, and contribute to a welcoming store environment at Price Chopper.

Applicants should be available for a flexible schedule, including evenings and weekends. Prior grocery or retail experience is preferred to enhance guest interactions and teamwork.