GROCERY/DEPT LEADER

Kroger Co.; Denver (CO); On-site; USD 36,000 - 48,000; Full time

Job summary

Kroger Co. is seeking a capable leader to create an outstanding customer experience by delivering exceptional service and maintaining a safe, clean environment.

You will direct and supervise all department functions in Grocery operations, supporting day-to-day activities and promoting the Customer 1st strategy with associates. The role emphasizes adherence to food safety, inventory control, budgeting support, and collaboration with store management to meet store goals and customer needs.

Qualifications

• High School Diploma or GED is required.
• Any management experience is required.
• 1 year grocery retail experience is desirable.

Responsibilities

• Adhere to all food safety regulations and guidelines; ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Report safety risks or issues, including robbery, theft or fraud; notify management of accidents
• Train department associates on inventory/stocking and CAO
• Plan, organize and supervise the inventory process
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
• Maintain inventory/stocking conditions; note discrepancies
• Assist store management in preparing the store/department budget, profit and loss reviews
• Monitor and control expenses for the department
• Stay current with present, future, seasonal and special ads
• Implement the period promotional plan for the department
• Prepare and submit seasonal critiques for the sales and merchandising supervisor
• Create and execute sales promotions with store management
• Understand the store’s layout and locate products
• Gain knowledge of products and respond to questions
• Adhere to all local, state and federal laws, and company guidelines
• Train and develop associates on performance and participate in performance appraisal
• Develop scheduling to manage customer volume
• Collaborate with associates and promote teamwork to achieve goals
• Communicate information to associates
• Supervise and coach direct reports; complete reviews and provide feedback
• Ability to work in high paced or stressful environment
• Ability to manage conflict in a constructive manner
• Act with honesty and integrity regarding customer and business information
• Follow directions and seek help to resolve issues
• Provide support with minors, individuals with special needs, and older adults
• Must be able to perform essential functions with/without accommodation

Skills

Management experience

Education

High School Diploma or GED

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Grocery operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Adhere to all food safety regulations and guidelines; ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained

• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud; notify management of customer or employee accidents

• Train department associates on inventory/stocking and Computer Assisted Ordering (CAO)

• Plan, organize and supervise the inventory process

• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs

• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory

• Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports

• Monitor and control expenses for the department

• Stay current with present, future, seasonal and special ads

• Implement the period promotional plan for the department

• Prepare and submit seasonal critiques for the sales and merchandising supervisor

• Create and execute sales promotions in partnership with store management

• Understand the store’s layout and be able to locate products

• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products

• Adhere to all local, state and federal laws, and company guidelines

• Train and develop associates on performance of their job and participate in the performance appraisal process

• Develop adequate scheduling to manage customer volume throughout hours of operation

• Collaborate with associates and promote teamwork to help achieve company/store goals

• Communicate company, department, and job specific information to associates

• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports

• Ability to work cooperatively in high paced and sometimes stressful environment

• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Ability to follow directions and seek assistance when necessary to resolve customer and business issues

• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

• Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS MINIMUM

• High School Diploma or GED

• Any management experience

DESIRED

• 1 year of grocery retail experience

$30.33 - $30.33 per hour