Grocery Department Lead - Customer Experience & Ops

Quality Food Centers, Inc; Issaquah (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

Quality Food Centers, Inc. in Issaquah, WA seeks a prudent store operations contributor to assist with department management, maximize financial opportunities, and assume leadership in the manager's absence.

This role upholds our core values of respect, honesty, integrity, diversity, inclusion and safety to deliver outstanding customer experiences. You will coordinate daily activities, support coaching and training, and ensure compliance with company policies while fostering a welcoming

Qualifications

• High school diploma or GED required.
• Proficient in Microsoft Office.
• Working knowledge of alarms, sprinklers, and printers.
• Knowledge of QFC policies, procedures and organizational structure.
• Committed to providing customer service that makes both internal and external customers feel welcome, important and appreciated.
• Ability to prioritize/multi-task while providing accurate/on-time results.
• Ability to read/interpret documents.
• Strong analytical and problem-solving skills.
• Basic math skills (i.e., counting, addition, and subtraction).
• Demonstrated ability to coach and train.
• Strong attention to detail.
• Ability to collaborate and work cooperatively in a team-based environment.
• Familiarity with industry/technical terms and processes.

Skills

Microsoft Office

Alarms & sprinklers

Customer service

Multitasking

Reading documents

Analytical skills

Basic math

Coaching

Attention to detail

Teamwork

Industry terms

Education

High School Diploma or GED

Job description

Quality Food Centers, Inc. in Issaquah, WA seeks a prudent store operations contributor to assist with department management, maximize financial opportunities, and assume leadership in the manager's absence.

This role upholds our core values of respect, honesty, integrity, diversity, inclusion and safety to deliver outstanding customer experiences. You will coordinate daily activities, support coaching and training, and ensure compliance with company policies while fostering a welcoming