Grocery Clerk - Customer Experience Champion

Quality Food Centers, Inc; Kirkland (WA); On-site; USD 21,000 - 30,000; Full time

Job summary

Quality Food Centers, Inc. is seeking a customer service oriented associate to create outstanding experiences in Kirkland.

You will help maintain a safe, clean environment and support the department manager in achieving sales and profit goals while upholding our Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities include assisting customers, answering product questions, demonstrating product knowledge, offering samples, and

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and valued by answering questions about products.
• Gain knowledge of products and respond to questions with recommendations.
• Provide product samples to help customers discover items.
• Inform customers of dairy specials and ensure availability of fresh products.
• Recommend items to meet customer needs and manage stock.
• Check product quality, review sell-by dates, and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report discrepancies in ordering/shipping to the department manager.
• Adhere to food safety regulations and maintain proper temperatures in cases and coolers.
• Maintain temperature logs and reinforce safety programs.
• Inspect equipment and notify management of repairs; report accidents or safety risks.

Skills

Stress management

Effective communication

Basic math

Job description

Quality Food Centers, Inc. is seeking a customer service oriented associate to create outstanding experiences in Kirkland.

You will help maintain a safe, clean environment and support the department manager in achieving sales and profit goals while upholding our Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities include assisting customers, answering product questions, demonstrating product knowledge, offering samples, and