Grocery Department Lead

Meijer Inc.; Two Rivers (WI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer in Two Rivers, Wisconsin, seeks a team-oriented leader to guide daily operations and ensure an exceptional shopping experience. You’ll train teammates, assign tasks, monitor service standards, and help drive sales while upholding food safety and company policies.

This role is full-time and onsite, with opportunities for growth and a welcoming, inclusive environment. As a hands-on leader, you’ll mentor staff, ensure peak store performance, and foster teamwork that delivers outstanding

Qualifications

• Passion for customer service and engaging with customers.
• Proactive interactions with customers and peers.
• Excellent verbal and written communication skills.
• Retail or other customer service experience preferred.
• Creative thinking to improve service and processes.
• Ability to influence others to achieve goals.
• Ability to quickly build rapport and trust with customers.
• Physical ability to lift/carry/push/pull/bend/twist while handling products.
• Experience executing plans and delivering results.
• Positive influence to foster a strong team environment and inclusivity.

Responsibilities

• Engaging peers to provide the best possible shopping experience for customers, including checkout excellence.
• Communicating with team members and assigning daily tasks.
• Mentoring and coaching teammates to exceed customer service and sales goals.
• Support training new teammates and cross-training talent.
• Collaborate with leadership on department scheduling to improve engagement and profitability.
• Ensure product freshness through rotation and dating policy compliance.
• Guide team in food safety standards and safe work practices.
• Lead ordering, receiving, stocking, pricing, and product display tasks where applicable.
• Create an environment that reflects Meijer culture, diversity, equity, and inclusion.

Skills

Customer service

Interpersonal skills

Verbal and written communication

Retail experience

Creative thinking

Influence others

Rapport building

Physical stamina

Plan execution

Team environment

Job description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

Meijer Rewards

• Weekly pay

• Scheduling flexibility

• Paid parental leave

• Paid education assistance

• Team member discount

• Development programs for advancement and career growth

Please review the job profile below and apply today!

Provides direction related to operations, processes, and conditions of their area. Plans, guides, and empowers team members in the day-to-day operation of the department. Sets example for those in their department by modeling exceptional customer experience. Possesses the ability to help achieve department goals and influence their peers to create a continued winning strategy.

What you’ll be doing:

• Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
• Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
• Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
• Ensuring freshness of products by closely monitoring execution of rotation and dating policies.
• Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
• Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
• Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
• Operating a register and cash handling when needed.
• Operating powered equipment, where applicable.
• Participating in period end inventories, where applicable, to help achieve goals.
• May be required to act in Lead capacity in other departments throughout the store
• This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.

What You Bring with You (Qualifications):

• Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication
• Retail or other customer service experience preferred
• Creative thinking skills
• Ability to influence others
• Ability to quickly build rapport and gain customer confidence to create repeat business
• Ability to lift, carry, push, pull, bend and twist while handling product
• Experience executing plans
• Positive influence to create a strong team environment.
• A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.