Grocery & Dairy Customer Service Specialist

Kroger Family of Companies; Morton (IL); On-site; USD 23,000 - 24,000; Full time

Job summary

The Kroger Family of Companies in Morton, IL is hiring a Grocery Clerk to assist customers, stock shelves, and maintain safety and cleanliness in the store. You will help customers find items, inform about specials, and ensure product quality while following food safety guidelines.

Join a team that values respectful service and integrity; prior retail or customer service experience is helpful. This role pays $16.50–$17.45 per hour and requires ability to work in a fast-paced environment.

Qualifications

• Customer service skills required.
• Effective communication with customers and team.
• Basic math skills (counting, addition, subtraction).

Responsibilities

• Grocery Clerk helps customers discover new items or products they inquire about.
• Grocery Clerk informs customers of food specials and recommends items to ensure they get what they want.
• Check product quality to ensure freshness and review sell by dates.
• Label, stock, and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Adhere to food safety regulations and maintain proper temperatures and logs.
• Maintain knowledge of products and help customers with questions.
• Create a welcoming environment and assist customers respectfully.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Job description

The Kroger Family of Companies in Morton, IL is hiring a Grocery Clerk to assist customers, stock shelves, and maintain safety and cleanliness in the store. You will help customers find items, inform about specials, and ensure product quality while following food safety guidelines.

Join a team that values respectful service and integrity; prior retail or customer service experience is helpful. This role pays $16.50–$17.45 per hour and requires ability to work in a fast-paced environment.