Grocery Customer Experience Specialist

Kroger; Morton (IL); On-site; USD 18,000 - 25,000; Full time

Job summary

Kroger in Morton, IL is seeking a friendly Grocery Clerk to create an outstanding customer experience by helping customers find items, answering questions, and suggesting products to meet their needs. You will keep shelves stocked, maintain freshness, and follow safety guidelines to ensure a clean, welcoming store environment.

The role emphasizes strong communication, basic math for checkout and inventory, and the ability to work in a fast-paced setting.

Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Responsibilities

• Grocery Clerk helps customers discover new items or products they inquire about.
• Grocery Clerk informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Grocery Clerk provides customers with fresh and non-perishable grocery products that they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Retail experience

Job description

Kroger in Morton, IL is seeking a friendly Grocery Clerk to create an outstanding customer experience by helping customers find items, answering questions, and suggesting products to meet their needs. You will keep shelves stocked, maintain freshness, and follow safety guidelines to ensure a clean, welcoming store environment.

The role emphasizes strong communication, basic math for checkout and inventory, and the ability to work in a fast-paced setting.