Grocery Customer Service Associate

Food Lion; Wilmington (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion is seeking a Store Associate in Wilmington, NC to deliver fast, friendly, and accurate customer service in the Center Store. The role emphasizes maintaining shelves, following policies, and using store tools to ensure safe, compliant operations.

Ideal candidates will have a high school diploma or equivalent and strong communication and organizational skills. The position involves physical duties and training completion, with expectations of reliable teamwork and adherence to Food Lion

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position.

Responsibilities

• Provide fast, friendly, and accurate customer service to create a positive shopping experience.
• Maintain shelves, clean shelf tag moldings, and stock from tag to tag.
• Ensure ordering, receiving, preparation, conditioning and displaying of merchandise complies with guidelines.
• Operate store tools and computer systems as required for duties.
• Follow Food Lion dress code, complete CBT training, and perform other duties as assigned.

Skills

Customer service excellence

Interpersonal skills

Communication skills

Organizational skills

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion is seeking a Store Associate in Wilmington, NC to deliver fast, friendly, and accurate customer service in the Center Store. The role emphasizes maintaining shelves, following policies, and using store tools to ensure safe, compliant operations.

Ideal candidates will have a high school diploma or equivalent and strong communication and organizational skills. The position involves physical duties and training completion, with expectations of reliable teamwork and adherence to Food Lion