Grocery Customer Service Associate

Hy-Vee, Inc.; Des Moines (IA); On-site; USD 17,000 - 21,000; Full time

Job summary

Hy-Vee, Inc. in Des Moines is seeking a Courtesy Clerk to support customers from checkout to car, keep the store clean, stocked, and welcoming. You will greet customers, bag purchases, transport items to vehicles, and help in multiple store areas. Training is provided, with a focus on friendly service and teamwork.

The role emphasizes active involvement in store operations, maintaining hygiene, and supporting co-workers to ensure a positive shopping experience for guests.

Qualifications

• No education or experience required; Hy-Vee provides training.
• Able to follow detailed written or verbal instructions and work through tasks with some variables.
• Perform basic addition, subtraction, and keep accurate counts.
• Communicate supply needs and work well within a team.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile and assisting them.
• Package purchases and help transport them to customers' vehicles.
• Maintain cleanliness of the store, restrooms, break room, and backroom.
• Stock and rotate merchandise; understand shelf tags and locations.
• Deliver products to customers and assist in all departments as needed within wage guidelines.
• Shovel, salt, and sand walkways as needed.
• Train new courtesy clerks and support team-based service.

Skills

Detail instructions

Basic math

Following directions

Teamwork

Job description

Hy-Vee, Inc. in Des Moines is seeking a Courtesy Clerk to support customers from checkout to car, keep the store clean, stocked, and welcoming. You will greet customers, bag purchases, transport items to vehicles, and help in multiple store areas. Training is provided, with a focus on friendly service and teamwork.

The role emphasizes active involvement in store operations, maintaining hygiene, and supporting co-workers to ensure a positive shopping experience for guests.