Grocery Customer Service Associate

Fred Meyer, Inc.; Tacoma (WA); On-site; USD 21,000 - 25,000; Full time

Job summary

Fred Meyer, Inc. seeks a dedicated team member to create an outstanding customer experience through exceptional service.

You will assist the department manager in reaching sales and profit goals, monitor all established quality assurance standards, and maintain a safe, clean environment that encourages customers to return and feel confident in their purchases. This role embraces the Customer 1st strategy and asks you to motivate associates to deliver consistent, friendly service.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Retail experience (preferred).
• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and valued.
• Gain knowledge of products and respond to questions.
• Follow food safety regulations and maintain temperature logs.

Responsibilities

• Assist the department manager in reaching sales and profit goals for the department.
• Monitor established quality assurance standards.
• Maintain a safe, clean environment that encourages customers to return.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate respect, honesty, integrity, diversity, inclusion and safety in daily operations.
• Label, stock and inventory department merchandise as needed.
• Report safety risks, accidents, and irregularities to management.

Skills

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Retail experience

Promote trust and respect among peers

Customer-focused service

Adhere to safety policies

Teamwork and cooperation

Job description

Fred Meyer, Inc. seeks a dedicated team member to create an outstanding customer experience through exceptional service.

You will assist the department manager in reaching sales and profit goals, monitor all established quality assurance standards, and maintain a safe, clean environment that encourages customers to return and feel confident in their purchases. This role embraces the Customer 1st strategy and asks you to motivate associates to deliver consistent, friendly service.