Grocery Customer Experience Lead Clerk

Kroger; Boise (ID); On-site; USD 24,000 - 32,000; Full time

Job summary

Kroger in Boise is seeking a customer-oriented team member to create outstanding experiences, maintain a safe and clean store, and assist the department manager in achieving sales goals. You will engage customers, answer questions, stock shelves, and ensure product quality and safety standards.

The role emphasizes teamwork, effective communication, and the ability to handle busy periods while providing friendly service to shoppers.

Qualifications

• Must be able to communicate clearly with customers and teammates.
• Ability to stay calm and effective in busy store environments.
• Strong basic math skills for handling transactions and counting.
• Experience in retail roles is preferred but not required.
• Bilingual abilities are a plus for customer service.

Responsibilities

• Create outstanding customer experiences through proactive service.
• Promote a safe, clean store environment and assist to meet department goals.
• Assist the department manager in achieving sales and profit targets.
• Answer customer questions and provide product recommendations.
• Maintain product freshness and proper labeling and shelving.
• Report safety incidents and uphold company safety standards.

Skills

Effective communication skills

Ability to handle stressful situations

Basic math

Retail experience

Second language

Job description

Kroger in Boise is seeking a customer-oriented team member to create outstanding experiences, maintain a safe and clean store, and assist the department manager in achieving sales goals. You will engage customers, answer questions, stock shelves, and ensure product quality and safety standards.

The role emphasizes teamwork, effective communication, and the ability to handle busy periods while providing friendly service to shoppers.