Grocery Customer Experience Associate

Kroger Family of Companies; Southaven (MS); On-site; USD 24,000 - 31,000; Part time

Job summary

Kroger Family of Companies is seeking a Courtesy Clerk/Grocery Bagger to deliver outstanding customer service and help maintain a safe, clean store environment in Mississippi. The role focuses on bagging groceries, assisting customers with loading bags, stocking shelves, and supporting checkout operations.

The position emphasizes strong communication and teamwork, adherence to safety and food-handling guidelines, and the ability to work calmly in a fast-paced setting while ensuring a welcoming

Qualifications

• Customer Service skills.
• Effective communication skills.

Responsibilities

• Bag groceries at checkout for customers.
• Bagging items carefully to avoid damage.
• Assist in removing merchandise from the bottom of bascarts for checkout.
• Offer to help customers with loading bags into their car.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills and pick up trash inside store and parking lot.
• Clean all areas inside and outside of store.
• Handle and assemble seasonal merchandise.
• Understand the store layout and locate products.
• Conduct price checks for cashiers.
• Reinforce safety programs and notify management of unsafe conditions.
• Adhere to all food safety regulations and guidelines.
• Inspect equipment and report items in need of repair.
• Create an environment where customers feel welcome and valued.
• Follow local, state, and federal laws and company guidelines.
• Work cooperatively in high paced or stressful environments.
• Manage conflicts constructively and with integrity.

Skills

Customer Service skills

Effective communication skills

Job description

Kroger Family of Companies is seeking a Courtesy Clerk/Grocery Bagger to deliver outstanding customer service and help maintain a safe, clean store environment in Mississippi. The role focuses on bagging groceries, assisting customers with loading bags, stocking shelves, and supporting checkout operations.

The position emphasizes strong communication and teamwork, adherence to safety and food-handling guidelines, and the ability to work calmly in a fast-paced setting while ensuring a welcoming