Grocery Customer Experience Associate

Kroger Family of Companies; Madeira (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies in Madeira, OH seeks a Grocery Clerk to create outstanding customer experiences, maintain a safe, clean environment, and support the department manager in achieving sales and profit goals.

You will help customers find items, stock shelves, follow food safety guidelines, and uphold Kroger's core values of respect, honesty, integrity, and safety.

This role emphasizes teamwork, reliability, and strong service mindset to ensure customers feel welcome and valued.

Qualifications

• Customer service skills are required.
• Strong communication abilities are essential.
• Basic math skills including counting and simple arithmetic.

Responsibilities

• Help customers discover new items and answer inquiries.
• Inform customers of specials and recommend items.
• Check product quality and review sell by dates.
• Provide fresh and stored grocery products customers ordered.
• Label, stock, and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Adhere to food safety regulations and maintain temperature logs.
• Create an inviting environment and assist with questions about products.
• Maintain safety programs and report unsafe conditions.
• Assist with equipment inspection and maintenance.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Job description

Kroger Family of Companies in Madeira, OH seeks a Grocery Clerk to create outstanding customer experiences, maintain a safe, clean environment, and support the department manager in achieving sales and profit goals.

You will help customers find items, stock shelves, follow food safety guidelines, and uphold Kroger's core values of respect, honesty, integrity, and safety.

This role emphasizes teamwork, reliability, and strong service mindset to ensure customers feel welcome and valued.