Grocery Courtesy & Customer Service Associate

Kroger; Willis (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Associate discounts

Tuition reimbursement

Growth opportunities

Job summary

Kroger in Willis, TX is seeking a Courtesy Clerk/Grocery Bagger to deliver friendly service and maintain a clean, safe store environment. You will assist customers, bag groceries, and help with merchandising and price checks while upholding safety and food-handling guidelines.

The role emphasizes teamwork, reliability, and the ability to stay calm in a fast-paced setting. Competitive benefits and flexible scheduling are highlighted for associates.

Qualifications

• Retail experience preferred but not required.

Responsibilities

• Bag groceries at checkout for customers.
• Strive for at least five items in the bag while ensuring contents aren’t damaged.
• Bag items using reusable, plastic, or paper bags.
• Assist in removing merchandise from bottom of bascart for checkout.
• Offer to help customers load bags into their car.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills, collect trash inside store and parking lot.
• Clean all areas inside and outside store.
• Handle and assemble seasonal merchandise.
• Understand store layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by following procedures and reporting unsafe conditions.
• Adhere to all food safety regulations.
• Inspect equipment and report items needing repair.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Adhere to local, state and federal laws and company guidelines.
• Work cooperatively in high-paced and sometimes stressful environments.
• Manage conflict in a respectful manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Provide support and assistance to minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Skills

Customer service

Safety awareness

Conflict management

Honesty & integrity

Job description

Kroger in Willis, TX is seeking a Courtesy Clerk/Grocery Bagger to deliver friendly service and maintain a clean, safe store environment. You will assist customers, bag groceries, and help with merchandising and price checks while upholding safety and food-handling guidelines.

The role emphasizes teamwork, reliability, and the ability to stay calm in a fast-paced setting. Competitive benefits and flexible scheduling are highlighted for associates.