Grocery Concierge: Freshness & Customer Service

Kroger; Tiffin (IA); On-site; USD 24,000 - 32,000; Full time

Job summary

Kroger is seeking a Grocery Clerk to create an outstanding customer experience. This role supports the department manager in achieving goals, maintains a safe and clean environment, and upholds the Customer 1st strategy.

The position requires delivering excellent service, knowledge of products, and the ability to work in a fast-paced setting. Responsibilities include assisting customers, suggesting items, checking freshness, stocking shelves, and reporting discrepancies.

Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Responsibilities

• Help customers discover new items and respond to inquiries.
• Inform customers of food specials and recommend grocery items.
• Check product quality for freshness and review sell-by dates.
• Stock, label, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Adhere to food safety regulations and maintain proper temperatures.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Job description

Kroger is seeking a Grocery Clerk to create an outstanding customer experience. This role supports the department manager in achieving goals, maintains a safe and clean environment, and upholds the Customer 1st strategy.

The position requires delivering excellent service, knowledge of products, and the ability to work in a fast-paced setting. Responsibilities include assisting customers, suggesting items, checking freshness, stocking shelves, and reporting discrepancies.