Grocery Clerk — Freshness & Customer Care

Kroger Family of Companies; Rochester (IN); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Job summary

Kroger Family of Companies in Rochester, IN is seeking a Grocery Clerk to deliver outstanding customer service and maintain a safe, clean store environment. You will assist the department manager in hitting sales and profitability targets while upholding quality standards.

If you have strong customer service, effective communication, and basic math skills, this role offers opportunity to grow with a trusted retailer that values respect, integrity, and diversity.

Qualifications

• Customer service experience preferred.
• Ability to communicate clearly with customers and team members.
• Basic math skills used for transactions and stock checks.

Responsibilities

• Grocery Clerk helps customers discover new items or products they inquire about.
• Grocery Clerk informs customers of food specials and recommends grocery items to customers.
• Check product quality to ensure freshness. Review sell by dates and take action.
• Grocery Clerk provides customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Gain knowledge of products sold within the department and respond to questions and make suggestions.
• Create an environment that makes customers feel welcome, important and appreciated.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of needed repairs.
• Notify management of customer or employee accidents.
• Ability to work cooperatively in a high paced and sometimes stressful environment.
• Ability to manage conflict in a professional and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve customer and business issues.
• Provide support to minors, individuals with special needs, and older adults.

Skills

Customer Service

Effective communication

Basic math

Job description

Kroger Family of Companies in Rochester, IN is seeking a Grocery Clerk to deliver outstanding customer service and maintain a safe, clean store environment. You will assist the department manager in hitting sales and profitability targets while upholding quality standards.

If you have strong customer service, effective communication, and basic math skills, this role offers opportunity to grow with a trusted retailer that values respect, integrity, and diversity.