Grocery Clerk: Customer-First Service Pro

Kroger Family of Companies; Defiance (OH); On-site; USD 15,000 - 18,000; Full time

Job summary

Kroger Family of Companies in Defiance, Ohio is seeking a Grocery Clerk to deliver outstanding customer service, maintain a safe and clean store environment, and support department goals. You will assist customers, monitor product quality, stock merchandise, and uphold food safety standards.

Responsibilities include helping customers, informing them of specials, checking dates, replenishing shelves, and responding to questions to ensure a positive shopping experience.

Qualifications

• Customer Service skills.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to customers.
• Check product quality to ensure freshness and review sell-by dates.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and logs kept.
• Gain knowledge of products sold and respond to questions with suggestions.
• Create an environment where customers feel welcome, important and appreciated.

Skills

Customer Service

Communication

Basic math

Job description

Kroger Family of Companies in Defiance, Ohio is seeking a Grocery Clerk to deliver outstanding customer service, maintain a safe and clean store environment, and support department goals. You will assist customers, monitor product quality, stock merchandise, and uphold food safety standards.

Responsibilities include helping customers, informing them of specials, checking dates, replenishing shelves, and responding to questions to ensure a positive shopping experience.